Job Description
- Identifying and addressing operational, financial and technological risks within the business.
- Maintaining, testing and improving business and systems operations.
- Building and maintaining relationships with key stakeholders.
- Identifying and capitalising on improvement opportunities.
- Identifying innovative ways to increase customer satisfaction.
- Evaluating the performance of project teams to ensure that targets and deadlines are met.
- Communicating ideas and viewpoints to senior management.
- Acting as a liaison between business and IT groups.
- Supervising the design of new products and evaluating how these will perform on the market.
- Creating monthly performance reports.
Requirements
- Relevant Bachelors degree and valid professional certification, such as those from the International Institute of Business Analysis
- 6+ years of experience in a business analyst role
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