Midrand: LMS Administrator posted by Gijima Holdings: HR

1. System Management & Configuration
• Set up, configure, and maintain the LMS platform according to organizational requirements.
• Manage user roles, permissions, and authentication (SSO, LDAP).
• Ensure system security, compliance with data privacy regulations (e.g., GDPR), and adherence to SCORM/xAPI standards.
• Perform system maintenance activities , including back-up and restore, system synchronisations, error logs management, and system cleanup.
• Liaise with the international LMS Support Team in the reporting and resolution of system errors
• Archive system content not required / used to optimise system performance

2. User Administration
• Create User Profiles and administer users passwords
• Create and maintain User Groups, Jobs, User Types, Audiences, and Skills
• Create and administer Branches

3. Content & Course Administration
• Upload, organize, and update learning materials, courses, and assessments.
• Create learning paths and curricula aligned with organizational goals.
• Archive outdated content and ensure new courses are properly published.
• Create and assign certificates

4. User Support & Training
• Provide technical support to learners and instructors, troubleshooting access and functionality issues.
• Develop user guides, FAQs, and conduct training sessions for LMS users.

5. Reporting & Analytics
• Generate and analyze reports on course completions, learner progress, and engagement metrics.
• Provide insights to stakeholders for continuous improvement of learning programs.
• Develop specialised reports

6. System Upgrades & Integration
• Schedule system upgrades and/ or releases through the normal Change Control process, and liaise with Technical Team to complete technical upgrades and release upgrades.
• Coordinate LMS updates, new feature implementations, and integrations with HRIS, ERP, and other enterprise systems.
• Test and validate system changes to ensure stability and functionality.

7. Compliance & Governance
• Maintain accurate training records for audits and regulatory compliance.
• Support organizational learning strategies and ensure alignment with business objectives.

  
Qualifications & Skills:

• Education:
  Relevant degree in Information Systems, Computer Science, Education Technology, or related field.
• Certifications in LMS platforms or eLearning standards (SCORM, xAPI) are advantageous.

• Technical Skills:
• Proficiency in LMS platforms (e.g., EFront)
• Basic HTML/CSS and scripting for customization.
• Understanding of system integration, APIs, and data security protocols.

• Soft Skills:
• Strong communication and collaboration abilities.
• Analytical mindset for reporting and troubleshooting.
• Organizational skills to manage multiple tasks and deadlines.

 Experience:
1-2 years in LMS administration, eLearning support, or IT systems management. Experience in corporate training environments or educational institutions is preferred.