Cape Town: Field Service Technician posted by Staff Solutions

Summary of Tasks:

• Provide written reports to clients and maintain records of repairs and returns.
• Prepare, submit, and keep records of warranty claims.
• Offer telephonic and on-site support to customers.
• Provide internal technical sales support.
• Ensure compliance with ISO requirements.
• Commission equipment and evaluate problems with specific applications.
• Address breakdowns and offer solutions.
• Willingness to travel for work, including after hours and cross-border support.
• Assist with spare stock control and warehousing.
• Help with customer quotes as needed.
• Perform additional duties as assigned by the Manager.

Skills Required:

• Qualified Electrician or Technician with an N3 or National Diploma in Electrical Engineering.
• At least 3 years of experience in Control Systems.
• Valid Driver’s License and own reliable transport.
• Experience in Control Systems Electronics and/or Pneumatics.
• Proficient in MS Office.
• Strong communication skills, both written and verbal, with excellent people skills.
• This role will start as a contract