IF YOU HAVE THE FOLLOWING QUALITIES, THEN THIS ROLE IS FOR YOU: WHO YOU ARE: Were looking for someone who: Is confident on the phone and comfortable engaging with large volumes of candidates Is inquisitive and able to draw out clear, factual information Can take clear, detailed, and objective notes consistently Enjoys administrative work, organisation, and structure Has strong attention to detail, accuracy, and consistency in documentation Can prioritise tasks and manage a fast-paced workload Is comfortable remaining in a support role long-term, with future growth within sourcing (not HR) Works well independently and takes initiative Has basic computer literacy and can learn new systems quickly Previous recruitment or sourcing exposure is beneficial but not essential. We are open to junior candidates with the right attitude and work ethic. WHAT YOU BRING To thrive in this role, you bring structure, care, and a strong sense of ownership to everything you do. Planning & Organisation You plan ahead, manage your time effectively, and keep work structured and on track. You set clear priorities, organise tasks efficiently, and ensure everything needed to do the job is in place and delivered on time. Service Orientation You genuinely enjoy supporting others and take pride in delivering a positive experience. You see yourself as a service partner to candidates and colleagues, proactively helping remove obstacles and supporting others in achieving their goals. Strong Listening Skills You listen attentively and with intent. During screening calls and interactions, you ask thoughtful questions, adapt your responses, and ensure information is captured accurately without making assumptions. Dutifulness You follow processes, honour commitments, and take responsibility for the quality of your work. You are disciplined, reliable, and see tasks through to completion with care and accountability. Accuracy & Attention to Detail You work in an orderly, detail-focused way and take pride in getting things right the first time. You consistently check your work, prevent errors, and ensure information is handled accurately from start to finish. Results-Oriented You are motivated by achieving objectives and delivering outcomes. You stay focused even when challenges arise, work toward clear goals, and take ownership of seeing work completed on time. Initiative You dont wait to be told what to do. You identify opportunities, take action proactively, and are open to starting new tasks, suggesting improvements, and driving work forward. Analysing & Forming Opinions You approach problems thoughtfully and systematically. You gather information, identify root causes, and draw logical conclusions that support sound decision-making. THE MINIMUM REQUIREMENTS FOR THE ROLE ARE: To be considered for this role, you must meet the following minimum requirements. Grade 12 / Matric WITH at least 612 months experience in an administrative, customer service, call centre, or similar support role (Recruitment/sourcing exposure is a bonus but not essential) Strong verbal communication skills and confidence on the phone, AS WELL AS solid written communication skills for capturing notes and updating profiles Comfortable working with computers and able to learn new systems quickly WITH working proficiency on MS Word, Excel and Outlook. Willingness to work in a high-volume, fast-paced and deadline-driven environment Reliable, punctual, and dedicated to maintaining consistent productivity throughout the day *Highly beneficial if you are able to touch type DUTIES WILL INCLUDE: In this role, you will provide essential support to our Sourcing Lead, including: Making large volumes of initial screening calls to candidates Capturing in-depth, accurate, and structured notes after each screening call Updating and maintaining candidate profiles in the database Uploading and organising candidate documentation Managing ad responses and shortlisting suitable profiles Ensuring recruitment systems and databases are accurate and up to date Handling general administrative and ad hoc tasks to support the sourcing function and the team Assisting with coordination tasks as needed PLEASE NOTE: This is not an interviewing or HR advisory role. You will not conduct full interviews, complete reference checks, or perform any senior recruitment functions. OUR PERKS: Hybrid Working Arrangement This role is office-based during the 3-month probation period to ensure proper training, support, and integration into our sourcing processes. After successful completion of probation – and subject to performance, reliability, and meeting role expectations – the position can transition into a hybrid working arrangement (a combination of office and remote work).
