Ehlanzeni: Lodge Anchor

Qualifications Matric / Grade 12 (essential). Hospitality certificate, lodge training, or tourism qualification (advantageous). First aid certificate (advantageous, especially in game lodge environments). Valid drivers license (an advantage for remote properties). Experience 13 years experience in a lodge or hospitality environment. Experience in guest relations, front-of-house, or multi-department support roles. Safari lodge experience beneficial but not required. Technical Skills Strong customer service and hosting abilities. Basic admin skills, including record-keeping and reporting. Knowledge of lodge operations and hospitality standards. Ability to multitask and adapt across departments. Familiarity with reservation systems (e.g., NightsBridge, Semper) is a plus. Core Competencies Excellent communication and interpersonal skills. Strong organisational abilities and attention to detail. Ability to remain calm under pressure and handle unexpected challenges. Flexibility to assist in different areas as needed. Problem-solving skills and initiative. Personal Attributes Friendly, approachable, and guest-focused. Energetic and willing to help wherever needed. Professional, reliable, and trustworthy. Well-presented with a positive, can-do attitude. Comfortable working in remote lodge environments.