Job Description
Ensure that the daily housekeeping and laundry operations run smoothly and that guests are satisfied.
Training and motivating of staff
Scheduling of staff and ensuring efficient use of departmental resources.
Oversee staff on a daily basis
Working with hotel guests who have specific housekeeping needs
Coordinating housekeeping needs with other hotel department managers
Ensure compliance with hygiene and cleanliness standards of the hotel
Conduct daily room checks
Ensure cleanliness of all public areas.
Purchasing cleaning supplies and equipment
Managing housekeeping stock levels and storerooms.
Requirements:
Grade 12
A formal hospitality qualification
At least 4 – 5 years’ experience in a similar position within the hospitality industry
Strong Leadership Skills
Customer service oriented
High Level of responsibility and accountability
Strong management, communication and organisational skills
Attention to detail
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