Job Description
- Threat and Risk assessments/ Reporting.
- Client liaison and professional client relationship.
- Manpower managementand rostering.
- Equipment management.
- Effectively dealing with and managing client complaints.
- Ensure that contractual requirements are always met.
- Incident and investigations Management.
- Ensure compliance to the Company’s disciplinary code.
- Investigate and compile evidence for disciplinary hearings.
- Ensure all company SOP’S are followed;
- Health and Safety Management.
- Ensuring Security Officers queries and concerns are addressed and resolved in real time.
- Ensure all BPC policies and procedures are always followed.
- After hours visits with specific attention to SLA compliance.
- Completion of daily, weekly, and monthly reports.
- Ensure training take place where required.
- Assisting with shift changes as a standby manager.
- Must be able to take calls to assist with matter of urgency even on rest days.
- Good Security practice and sound knowledge of product offering and systems.
Preferred qualifications/attributes/skills:
- PSIRA certification – Grade A.
- Grade 12 or equivalent qualification.
- Firearm competency and a valid regulation 21 for business purpose.
- Relevant experience in a managerial or similar position.
- Knowledge of methods and techniques of risk management and risk assessment.
- Must have confidence in dealing with the public and clients.
- Bilingual (English and any other South African Language).
- The ability to work under pressure.
- First aid and fire-fighting training will be advantageous.
- Excellent written & verbal communication skills.
- Computer literate and knowledge of MS office and Emails.
- Must be willing to undergo polygraph test.
- Clean disciplinary, criminal and credit record.
- Own reliable transport and driver’s licensecode 08.
- Be willing to work after hours
Excellent Incident report writing skills.
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