Cape Town: Receptionist posted by Tower Group

Our client a leader in the Spirits production and distribution is seeking a Receptionist to join their team based in Cape Town

MINIMUM REQUIREMENTS

• Matric / Grade 12 is essential
• Relevant administrative qualification is essential
• Previous Experience in FMCG: A minimum of 5 years relevant experience is essential. Experience within an FMCG industry or similar fast-paced environment would be preferred.
• Process Improvement: Experience in refining administrative processes.
• Teamwork: Ability to work collaboratively with colleagues across different departments

MAIN JOB FUNCTIONS

Greet and Assist Visitors:

• Welcome guests warmly, provide directions, and ensure they are properly signed in and escorted to their destinations.
• Manage Phone Calls: Answer, redirect, and handle phone calls professionally, ensuring timely communication with staff and external parties.
• Administrative Support: Assist with scheduling meetings, maintaining calendars, and coordinating travel arrangements for staff.
• Mail and Packages: Manage incoming and outgoing mail, packages, and courier services.
• Office Supplies: Maintain inventory of office supplies and order as necessary.
• Reception Area Maintenance: Ensure the reception area is tidy and well-presented at all times.

Data Entry:

• Update records and databases as required.
• Event Coordination: Assist with setting up meeting rooms and arranging catering for internal events.
• Security and Access Control: Monitor visitor access and ensure compliance with company security protocols

Communication Skills:

• Excellent verbal and written communication skills.
• Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively

Customer Service:

• Friendly and professional demeanor with a focus on customer satisfaction.
• Technical Skills: Proficiency in basic office software (e.g., Microsoft Office) and ability to learn company-specific systems.