Operations Management – Warehouse Management To plan and manage the warehouse to maximise work flow with regards to new deliveries, returns and dispatch. To manage the picking process and ensure all products are picked and distributed accurately. Operations Management – Store Management To coordinate, manage and monitor the workings for operations and resolve and attend to any queries. To ensure pricing is correct and finalize the end of day cash up. To stay abreast of the market and implement changes to promote sales by identifying current and future trends that appeal to customers. To ensure merchandise is clean and ready to be displayed at all times. To monitor the fluctuating supply and demand within the store. To ensure promotions are accurate and merchandised to the companys standards. Stock Management To maintain stores cleanliness and ensure that health and safety requirements are met. To ensure that the correct amount of stock is ordered and received within the required timeframes. To monitor the stock level and replenish where necessary. To co-ordinate full stock takes throughout the store and warehouse in order to manage the profit and loss of stock. To minimise stock write off by controlling the shrinkages and damages in the warehouse. To hold regular meetings with the reps to ensure the right quantity of stock required is available and planned accordingly. Customer Management To address and handle customers questions, complains and any other issues and resolve accordingly. To maintain high levels of standards for quality and customer service. Sales Management To expedite deliveries and increase sales by ensuring that specials are communicated and visible to all customers. Staff Management To manage staff in terms of Performance Management, Recruitment and Training & Development and adherence to company policies and procedures. To implement HR policies with regards to discipline, motivation and performance in a fair and consistent manner. Minimum requirements: Matric Drivers license Retail and liquor experience (nice to have)

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Warehouse / Service Department BASIC SALARY : R33 000.00 R45 000.00 Benefits START DATE : A.S.A.P / Immediate REQUIREMENTS: Minimum of 5 years experience in warehouse, logistics, or technical service management. Proven track record in change management, process optimization, and modernizing warehouse operations. Strong technical understanding of LED installations and maintenance. Excellent leadership, communication, organisational, and problem-solving skills. Solid knowledge of Health and Safety regulations and facility operations. Valid drivers license required. Experience with Dear/Cin7 or similar inventory and ERP systems is highly beneficial. DUTIES: Warehouse & Inventory Management: Manage receiving operations and daily credit processing. Maintain PO, CN, Buy Out, and Modification reports. Coordinate write-offs, corrections, and booking-in on CIN7. Optimize space utilization, conduct bi-annual and cycle stock counts, and ensure inventory accuracy. Create and manage POs for manufacturing and track production schedules. Support Sales via the Sales Order Book; authorize Clicks and PO-less orders. Maintain manufacturing shelf stock and oversee inventory adjustments. Drive the implementation of barcoding, scanning, and digital tracking systems to improve accuracy and efficiency. Identify and implement process improvements to modernize warehouse operations and enhance overall productivity. Dispatch & Logistics: Oversee daily dispatch operations, invoicing, PODs, and courier coordination. Maintain live dispatch reports and manage waybills and packing lists. Conduct monthly fleet checks and manage vehicle licensing, branding, servicing, and insurance. Submit petrol slips and logbooks to Finance. Service & Installation Team Management: Oversee the Service Department Head, ensuring alignment with warehouse and logistics operations. Support the Service Head in ensuring tools, PPE, and equipment are provided and maintained. Oversee service team scheduling, timekeeping, and project allocation. Conduct monthly van inspections and attend site meetings as needed. Ensure the Service Department effectively manages service call documentation and provides comprehensive pre- and post-site visit support. Receive regular updates and feedback from the Service Head on LED installations, cutting list operations, and quotation progress. Facility Maintenance & Housekeeping: Ensure building and showroom maintenance, including lighting, repairs, and modifications. Implement daily housekeeping schedules and manage hygiene and pest control. Track electricity usage and coordinate external vendor services. Serve as main contact and authorization point on the business ADT profile. Health & Safety Compliance: Perform regular safety and equipment checks (fire, ladders, jacks, etc.). Ensure warehouse safety standards and certifications are up to date. Manage the Company OHS file. Conduct bi-monthly business walkthroughs to monitor upkeep and compliance. HOURS: Monday to Thursday: 08:00 – 17:00 Friday: 08:00 – 16:00 Every 1st & Last Saturday: 09h00 13h00 (managers required to open/close)