Paarl: Night Auditor / Hotel Reception posted by Pearl Valley Hotel

Are you a night owl with a knack for numbers and exceptional customer service skills? Join our dynamic team at Pearl Valley Hotel as a Night Auditor! Key Responsibilities: Manage the hotel’s overnight operations, ensuring guest safety and satisfaction. Reconcile daily financial transactions, post charges, and prepare accurate reports. Provide friendly and professional service to guests during check-ins, check-outs, and any late-night inquiries. Monitor and respond to guest needs promptly, including managing reservations and addressing issues. Manage end-of-day processes, ensuring all accounts are balanced and accurate. Perform light housekeeping duties in the lobby or other public areas as needed. Ensure compliance with hotel policies and security procedures throughout the night. What We’re Looking For: Previous experience in a similar role (e.g., front desk, accounting, or hospitality) is preferred but not required. Strong attention to detail and excellent problem-solving skills. Comfortable working independently with minimal supervision during overnight hours. Proficient in using hotel management software and basic office applications. Friendly, professional demeanour with excellent communication skills. Flexibility to work nights, weekends, and holidays as needed. Residing in surrounding area of Paarl/Franschhoek. Why Join Pearl Valley Hotel? Competitive salary. Opportunities for career growth within the hospitality industry. A supportive and inclusive team environment. Training and development to ensure your success in the role.