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South Africa: Operations Manager – Luxury Island Lodge – Zanzibar | Lb posted by Kendrick Recruitment

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Job Description

Operations Manager – Luxury Island Lodge | Zanzibar Kendrick Recruitment is excited to present a truly exceptional opportunity for an Operations Manager to join a luxury island lodge in Zanzibar . This is not just a job — it’s a chance to live and work in paradise while leading a passionate team dedicated to creating unforgettable guest experiences and supporting sustainable tourism. The successful candidate will be the heartbeat of the lodge’s daily operations, ensuring excellence in service, smooth communication across departments, and a guest experience that exceeds every expectation. From coordinating daily activities to managing food & beverage standards, overseeing guest interactions, and inspiring the team — this role calls for a hands-on leader with a love for hospitality, people, and the planet. Key Responsibilities: ✨ Oversee and support the smooth daily operations of the lodge ✨ Lead, train, and motivate staff to uphold exceptional service standards ✨ Manage guest experiences from check-in to check-out, ensuring personalised attention ✨ Oversee F&B operations, ordering, and budget control ✨ Uphold the brand’s sustainability and conservation initiatives ✨ Ensure administrative accuracy, communication flow, and overall operational efficiency ✨ Maintain styling, hygiene, and uniform standards across all departments ✨ Take initiative, show creativity, and inspire “guest delight” moments every day What We’re Looking For: ✅ A qualification in Hospitality Management (Higher Diploma or Bachelor’s Degree) ✅ 3–4 years’ experience in luxury lodge or hotel operations ✅ A proactive, detail-oriented, and guest-focused attitude ✅ Excellent communication and leadership skills ✅ A passion for people, sustainability, and creating meaningful guest connections Salary: Competitive, with full accommodation and incredible island perks If you’re an experienced, hands-on operator with a heart for hospitality and a spirit for adventure, this could be your next big move! Interested? Send your CV today and step into your island dream today!
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