Franschhoek: Restaurant Supervisor posted by HotelJobs

Restaurant Supervisor Luxury Hospitality My client is seeking an exceptional Restaurant Supervisor to support the management team within a modern luxury dining environment. This role is ideal for a service-driven hospitality professional who leads from the floor, understands luxury standards, and takes pride in delivering consistently refined guest experiences. About My Client My client operates a curated portfolio of luxury hospitality and dining destinations, known for contemporary elegance, intuitive service, and world-class benchmarks. The Role As Restaurant Supervisor, you will play a key role in the smooth day-to-day operation of the restaurant, supporting the Restaurant Manager and ensuring service standards are upheld at all times. You will be highly visible on the floor, engaged with guests, and actively guiding the service team during shifts. Key Responsibilities Support daily restaurant operations and service delivery Uphold luxury service standards aligned with Forbes and other international benchmarks Lead service on the floor, setting the tone for professionalism, warmth, and attention to detail Supervise and support waitstaff during service, ensuring consistency and flow Assist with guest engagement, handling feedback and minor service recovery with confidence Ensure service areas are immaculately presented at all times Support opening, closing, and shift-based operational requirements Be flexible and willing to work shifts, weekends, and public holidays About You Experience as a Restaurant Supervisor, Senior Waiter, or Floor Manager in a luxury or fine-dining environment Strong understanding of luxury service standards and guest expectations Naturally guest-focused with excellent communication skills Calm; organised, and reliable during busy service periods Professional; polished, and detail-oriented Motivated; proactive, and eager to grow into management roles Why Join Work within a respected and growing luxury hospitality group Learn directly from experienced hospitality leaders Clear growth and development opportunities for motivated individuals A culture built on excellence, care, and genuine hospitality If you are passionate about service, thrive on the floor, and are ready to take the next step in your hospitality career, we would love to hear from you.