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King William’s Town: Store Manager

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Job Description

Are you a results-driven leader with a passion for retail and people development? Join our dynamic team as a Store Manager and take ownership of a high-performance environment that thrives on operational excellence, outstanding customer service, and team growth. Key Responsibilities: Operational Management Drive store performance to achieve and exceed sales targets. Maximise income streams through effective promotion of add-ons, GP, and other revenue channels. Ensure consistent implementation of merchandising and marketing standards. Attract and retain a strong and loyal customer base. Inventory Management Oversee inventory controls and ensure effective stock management. Monitor store performance in line with stock availability and customer demand. Customer Service Ensure exceptional customer experiences that exceed expectations. Review and act on Mystery Shopper reports and customer feedback. Resolve product and service-related complaints quickly and effectively. Lead by example in reinforcing a customer-first culture among staff. People Management Train, develop and motivate staff to reach full potential. Plan for succession and promote internal growth. Manage performance consistently and fairly. Foster a positive, engaging and productive working environment. Administration & Compliance Ensure strict adherence to company policies, systems, and procedures. Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and maintenance of admin files. What We’re Looking For: Proven retail management experience Strong leadership and people management skills Excellent communication and organisational skills Target and results-oriented mindset Passion for customer service and retail excellence Working Hours: Retail hours, including weekends and public holidays

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About Retail / wholesale Jobs in Buffalo City

In Buffalo City, the retail and wholesale industry is a significant sector that provides employment opportunities for many individuals. Typically, this field encompasses various roles such as stock management, customer service, and sales, with a common focus on ensuring efficient day-to-day operations and delivering excellent customer experiences. Generally, these roles are found in shopping centers, distribution centers, warehouses, and retail stores.

The typical salary range for retail and wholesale positions in Buffalo City varies greatly depending on factors such as experience, company size, and industry sector. For example, entry-level positions may start around R15 000 to R25 000 per annum, while experienced professionals can earn between R40 000 to R80 000 or more, depending on the specific job requirements and company. However, please note that these are broad ranges, and actual salaries may differ significantly due to various factors.

Common skills required for retail and wholesale roles include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, basic math skills, and a strong understanding of inventory management systems. Other relevant skills may include proficiency in Microsoft Office or other software applications used in the industry. Typically, companies also look for candidates with a willingness to learn, adaptability, and a positive attitude.

Industry sectors that commonly employ retail and wholesale roles include financial services, technology, manufacturing, and consumer goods. These sectors often require skilled professionals to manage inventory, process orders, and interact with customers, among other tasks.

Career development opportunities are available in this field for those who wish to advance their careers. Typically, experience can lead to promotions within the same company or the opportunity to move into related roles within different organizations. Many companies also offer training programs and development initiatives to help employees grow professionally. With a strong work ethic and a willingness to learn, individuals can progress through various levels of responsibility and contribute to the success of their organization.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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