Job Description
About the Role
As a Customer Support Agent at Network Finance, you will play a critical role in ensuring customer satisfaction and operational excellence. You’ll manage incoming customer interactions via calls, emails, and other channels, providing accurate product information, processing orders, and resolving Level 1 (L1) technical queries efficiently.
Key Responsibilities
- Manage incoming customer interactions via calls, emails, and other channels
- Provide accurate product information to customers
- Process sales orders in a timely manner
- Resolve L1 technical queries efficiently
Requirements
- Minimum 2 years’ experience in a customer support role
- Fully L1 technically ready in EM product range
- Strong verbal and written communication skills
- Tech-savvy with ERP and Workspace systems knowledge
- Ability to multitask and adapt to change
- Experience in a technical or industrial environment
Qualifications
- NQF Level 4 or equivalent in Electrical, Mechatronics, or related technical field
How to Apply
For more engineering jobs, please visit .za. If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
Contact: Nthato Gumede
About Mechanical Engineering Jobs in Gauteng
When it comes to Mechanical Engineering positions in Gauteng, South Africa, the general job market trends indicate a high demand for skilled engineers in various industries. Typically, these roles involve designing, developing, and testing mechanical systems, equipment, and devices, with a common requirement being a strong understanding of mathematics, physics, and materials science. Often, graduates with a BEng (Hons) or MEng degree in Mechanical Engineering are sought after for these positions.
Generally, salaries for Mechanical Engineers in Gauteng can range from R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. Typically, junior engineers start at the lower end of this range, while senior engineers with extensive experience can earn closer to the higher end. However, it is essential to note that salaries can vary widely, and actual figures may differ based on individual circumstances.
Common skills required for Mechanical Engineer roles include proficiency in computer-aided design (CAD), finite element analysis (FEA), and simulation software, as well as strong problem-solving and analytical skills. Typically, engineers need excellent communication and collaboration skills to work effectively with cross-functional teams. Other essential skills often include knowledge of mechanical systems, materials science, thermodynamics, and manufacturing processes.
Mechanical Engineers are in high demand across various industry sectors, including financial services sector, technology industry, manufacturing sector, and automotive sector. Often, these roles involve working on large-scale projects, developing new products or equipment, and ensuring compliance with safety standards and regulations.
For those pursuing a career as a Mechanical Engineer, there are many opportunities for career development and growth. Typically, graduates can progress to senior engineer or lead engineer positions within 5-10 years of experience, while more experienced engineers can move into management roles or pursue further education through an MEng degree or Ph.D. in Mechanical Engineering.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Always customize your CV and cover letter for each job application. Generic applications are often ignored.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Johannesburg: Sales Person posted by Cosy Heating
Cosy Heating is looking for a motivated Salesperson to join our team. ✔ Basic salary + commission✔ Full product training…
View JobGauteng: Junior Finance Admin Assistant posted by Signa Opportunity
About the roleThe role provides administrative and finance support to the operations team by managing documentation, invoicing, purchase orders, and...
View JobNelspruit: Cost Clerk posted by Signa Opportunity
About the role To support the finance and operations teams by assisting with basic cost capturing, record-keeping, and verification of…
View JobGauteng: Junior Accountant posted by Signa Opportunity
About the role To provide entry-level support to the finance department while gaining practical exposure to accounting processes and...
View JobPretoria East: Recruitment Consultant posted by Talent Finder
At Network Recruitment, our Engineering team connects highly skilled professionals with companies shaping the future — across manufacturing, infrastructure,...
View JobGeorge: Procurement Officer posted by Staff Solutions
Job Responsibilities: Supply chain management. Forecast supply and demand to prevent overstocking and running out-of-stock. Place orders to replenish...
View Job
Browse Employers
Job Alerts