Job Description
About the Role
We are seeking an experienced Business Analyst to lead and support business analysis activities within an insurance and investments environment. The successful candidate will work independently to elicit, analyze, and document business requirements, translate them into actionable user stories, and partner with business and technical stakeholders to enable delivery of high-quality solutions.
Key Responsibilities
- Lead discovery workshops, interviews, and process walkthroughs with business and technology stakeholders.
- Analyze current-state processes, identify gaps/opportunities, and define future-state models.
- Produce clear and structured BRDs, FRDs, process maps (BPMN), data dictionaries, and decision logs.
- Write high-quality user stories and acceptance criteria (INVEST-compliant), maintain backlogs, and support definition of ready/done.
- Facilitate prioritization (incl. MoSCoW/Kano), align requirements with business value, and manage expectations.
- Communicate status, risks, and dependencies clearly across business and IT.
Requirements
- 5 years as a Business Analyst, with demonstrable experience in insurance and/or investments (life, short-term, retirement, unit trusts, wealth, or related domains).
- Strong analytical and problem-solving skills; comfortable with ambiguity.
- Proven ability to work independently and drive deliverables with minimal oversight.
- Excellent written and verbal communication; strong facilitation and presentation skills.
Qualifications
- Bachelor’s degree in Business/IT/Commerce or equivalent experience.
- Agile BA/PO certifications (e.g., IIBA/CBAP/CCBA, PSPO, SAFe) beneficial.
Salary & Benefits
How to Apply
About IT / Computing / Software Jobs in Cape Town Region
The IT and computing industry in the Cape Town region is generally thriving, with a strong demand for skilled professionals in fields such as software development, data analytics, and cybersecurity. Typically, these roles are found across various sectors, including technology, finance, healthcare, and education. As a result, career opportunities in this field are often diverse and abundant.
In terms of salary ranges, it’s common to find IT and computing professionals earning between R400 000 to R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are broad estimates and may vary significantly based on individual circumstances. For instance, senior roles or those in larger companies tend to command higher salaries, while entry-level positions may be lower.
Common skills required for IT and computing roles include proficiency in programming languages such as Java, Python, or C++, experience with software development methodologies like Agile or Scrum, knowledge of data structures and algorithms, and familiarity with cloud computing platforms. Additionally, many employers also value skills such as data analysis, problem-solving, and communication.
The technology industry is a significant sector that employs IT professionals in Cape Town, followed by the financial services and manufacturing sectors. Other industries that commonly require these roles include education, healthcare, and government.
For those looking to advance their careers in IT and computing, there are various opportunities for professional development. Typically, this involves obtaining relevant certifications, such as CompTIA or Cisco, and staying up-to-date with industry trends through online courses or workshops. Many employers also provide training and mentorship programs to support employee growth. With experience and continuous learning, it’s possible to move into senior roles or specialise in a particular area of expertise.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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