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Cape Town: IT / CRM Administrator posted by West Coast Personnel

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Job Description

About the Role

We are seeking a highly skilled IT / CRM Administrator to join our team in Cape Town. As a key member of our operations, you will be responsible for managing and maintaining our Salesforce and Monday.com systems, ensuring seamless integration with our business processes and workflows.

Key Responsibilities

  • Administer Salesforce and Monday.com systems, including user setup, permissions, and system configuration.
  • Maintain data accuracy, completeness, and integrity across all platforms.
  • Monitor system performance and troubleshoot technical issues.
  • Automate business processes and workflows to improve operational efficiency.
  • Provide support and training to staff on system usage and best practices.
  • Collaborate with cross-functional teams to identify CRM and workflow requirements.
  • Assist in the implementation of system upgrades, enhancements, and integrations.
  • Generate reports and dashboards to support business decision-making.
  • Ensure compliance with company policies and data protection regulations.
  • Document processes, workflows, and system procedures.

Requirements

  • Minimum 3–5 years’ experience as a CRM Administrator or IT Systems Administrator, preferably with Salesforce and Monday.com.
  • Proven experience managing CRM systems, automating workflows, and maintaining data integrity.
  • Strong analytical, problem-solving, and organisational skills.
  • Excellent communication skills with the ability to train and support non-technical users.
  • Proficient in Microsoft Office and IT tools; knowledge of Salesforce, Monday.com, or similar platforms essential.
  • Experience with data migration, reporting, and dashboard creation advantageous.

Qualifications

  • Bachelor’s degree

Salary & Benefits

Competitive salary aligned with UK standards.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Finance/Accounting Management Jobs in Western Cape

In Western Cape, South Africa, the finance and accounting management field is generally thriving, with a strong demand for skilled professionals to drive business growth and optimise financial performance. The region’s diverse economy, which includes various sectors such as technology, manufacturing, and services, creates a wide range of opportunities for finance professionals. As a result, job seekers in this field can expect a competitive market with varying levels of complexity depending on the industry sector.

Typically, finance and accounting management positions in Western Cape offer broad salary ranges, often falling within the R400 000 to R700 000 per annum bracket, depending on factors such as experience, company size, and industry sector. For example, senior roles may command higher salaries, while entry-level positions may start at around R250 000. However, it is essential to note that these figures are general estimates, and actual salaries can vary significantly based on individual circumstances.

Common skills required for finance and accounting management roles in Western Cape include expertise in financial planning and analysis, budgeting and forecasting, financial reporting and compliance, leadership and management, communication and interpersonal skills, analytical and problem-solving abilities, and technical proficiency in accounting software such as SAP or Microsoft Dynamics. These skills are highly valued across various industries, including the financial services sector, technology industry, manufacturing sector, and more.

These roles are often found in industries that require strong financial planning and management, such as the technology industry, where companies like Google and Microsoft operate. The manufacturing sector also frequently employs finance professionals to oversee production costs and optimize supply chains. In addition, the services sector, which encompasses various industries, including healthcare and education, also requires skilled finance professionals.

Career development opportunities in finance and accounting management are diverse, with many professionals progressing to senior leadership roles or moving into specialised areas such as audit and assurance, risk management, or financial planning. With experience and further training, finance professionals can take on increasingly complex challenges and assume more senior responsibilities within their organisations.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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