Irene: Sales Administrator posted by People Dimension

About the Role

A leading retailer within the FMCG sector, based in Centurion, is seeking an experienced Sales Administrator to serve as a point of contact for customers with queries about products, orders, and deliveries. The ideal candidate will provide general and administrative support to the Sales Team and assist the Sales Director as needed.

Key Responsibilities

• Create, update & distribute price lists to required specifications and with accuracy.
• Create and distribute deals to load with different Factory.
• Update the Deal Register, Trade Focus & Promotional Grid.
• Investigate Price Claims, EDI and Rejections reports.
• Compile monthly reports on sales performance of customers.
• Compile product listing across all regions on the Master Listing schedule.
• Draw/build customised reports for the Sales Director as and when required.
• Assist with the completion of Board Sales Reports on a quarterly basis.
• Distribute notifications to Company Brand Representatives when new stores in their areas have opened.
• Receive sales figures and update Company Reports on a daily, weekly and monthly basis.
• Prepare and distribute new product listings for clients.
• Sharing product knowledge with Key Accounts Manager to take to trade.
• Load all new company products on the GS1 System of Standards.
• Assist Marketing Department with NPD (New Product Development).
• Pull client figures from Qlikview (monthly/quarterly/annually), add to the Master Provisions Report and send to Group Financial Manager.
• Calculate monthly, quarterly and annual Rebates and Advertising.
• Assist in compiling sales figures and data in the Audit Report and send to Group Financial Manager.
• Travelling arrangements (flights, car rental, accommodation, visa etc) for Sales Team.
• Assist in the updating and carrying out of Company vehicle inspection sheets, log sheets, service bookings and repairs.
• Administrative and general support to the entire Sales Team.
• Taking meeting minutes.
• Receive and process all Credit Card expense claims for the Sales Director on a monthly basis.
• Managed Sales Director Calendar
• Assist with answering incoming calls and transferring to relevant personnel.
• Assist in the arrangements of various events taking place at the office.
• Serving guests by greeting, welcoming, directing them appropriately and offering refreshments.
• Accepting courier parcels (including mail deliveries) as and when required and ensuring that relevant parties receive parcels.
• Keeping a safe and clean working area by complying with procedures, rules, and regulations.
• Involved in the arrangement of events, from decor, food and entertainment.

Requirements

• Proven work experience as a Sales Administrator or a Sales Support Agent.
• Advanced knowledge of administrative recordkeeping.
• Exceptional interpersonal and customer service skills.
• Proficiency with word processing and spreadsheet software.
• Excellent written and verbal communication skills.
• Familiarity with sales reports and sales records.

Qualifications

• Grade 12 (Matric Certificate).
• Certification in Marketing, Sales or a relevant field would be advantageous.

Salary & Benefits

R 23 000 CTC pm.