Port Elizabeth: TELESALES CLERK PE posted by Work Africa

January 15, 2026 Jobs in Eastern Cape

Work Africa

Eastern Cape

FMCG Wholesale

Job Description

About the Role

We are seeking an enthusiastic, proactive and customer-focused Telesales Clerk to join our Clients fast-paced FMCG team in Port Elizabeth. The ideal candidate will have a passion for Sales, and Customer relations, be self-driven to achieve targets and the ability to manage high-volume customer interactions while maintaining outstanding service levels.

Key Responsibilities

Manage inbound and outbound sales calls to existing and prospective customers.
Process customer orders accurately and efficiently.
Build and maintain strong customer relationships to support repeat business.
Promote current products, promotions, and new releases.
Monitor stock availability and liaise with the warehouse and logistics team for deliveries.
Handle customer queries, complaints, and follow-ups professionally.
Update customer information and order details in the CRM system.
Achieve daily, weekly, and monthly call and sales targets.
Assist the sales team with administrative tasks when required.

Requirements

Matric (Grade 12) required.
At least 12 years of telesales, call centre, or customer service experience FMCG experience is an advantage.
Strong communication (English/Afrikaans) and negotiation skills.
Computer literate (MS Office, CRM systems).
Ability to work under pressure in a fast-moving environment.
Strong attention to detail and accuracy.
Professional, friendly, and customer-centric attitude.

Qualifications

Matric (Grade 12)

Salary & Benefits

R6,000 basic, plus guaranteed comm for first 3 months, thereafter commission on GP

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About FMCG Wholesale Jobs in Eastern Cape

In the FMCG (Fast-Moving Consumer Goods) wholesale sector, Eastern Cape is a significant player due to its strategic location and diverse economy. The industry offers various job opportunities for professionals looking to make a difference in the local market. Typically, FMCG wholesalers employ staff with expertise in logistics, supply chain management, and customer service.

When it comes to salaries, a broad salary range for FMCG wholesale positions in Eastern Cape is R500 000 – R1 200 000 per annum, depending on factors such as experience, company size, and industry sector. It’s essential to note that these figures are general estimates and may vary significantly based on individual circumstances.

Common skills required for successful FMCG wholesalers include excellent communication and interpersonal skills, strong analytical and problem-solving abilities, proficiency in logistics management systems, and experience with inventory control and data analysis. Additionally, candidates should possess a good understanding of the local market, as well as basic knowledge of business principles and operations management. In some cases, technical expertise in areas such as procurement or supply chain optimization may also be beneficial.

The FMCG wholesale sector often employs staff from various industry sectors, including retail, manufacturing, and food processing. These industries recognize the importance of efficient logistics and supply chain management to maintain competitiveness in the market. As a result, opportunities for career growth and development exist across different sectors and companies.

Career progression in the FMCG wholesale sector typically involves taking on increasingly complex roles within an organisation. Candidates can start as junior wholesalers and progress to senior leadership positions after gaining relevant experience and developing essential skills. Development opportunities may include training and certification programs, mentorship schemes, or international assignments.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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