Job Description
About the Role
The Sales Consultant is a key member of our team, responsible for delivering exceptional customer experience at our cellular kiosk. You will drive sales of Vodacom products, Easy2Own devices, and SIM cards, while ensuring accurate daily, weekly, and monthly sales reporting to the company.
Key Responsibilities
- Greet all customers to enter the kiosk and provide friendly, professional assistance.
- Deliver excellent customer service, understanding and addressing customer needs.
- Demonstrate comprehensive knowledge of Vodacom prepaid deals, promotions, and the Easy2Own platform.
- Assist customers with the RICA process, ensuring all legal requirements are completed accurately.
- Guide customers through the Easy2Own device purchasing process, including setup and activation.
- Provide after-sales support, addressing customer queries and resolving issues efficiently.
- Maintain organized repair logs, communicate with customers about repair progress, and follow up as required.
- Process transactions accurately using cash, credit/debit cards, and other payment methods.
- Meet and exceed individual sales targets for SIM cards, devices, and accessory sales.
- Submit accurate daily, weekly, and monthly sales reports to company, including details of all transactions, activations, and customer interactions.
- Ensure the kiosk is clean, organized, and fully stocked at all times.
Requirements
- Previous retail or cellular sales experience is an advantage.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple customers efficiently.
- Basic numeracy and cash-handling skills.
- Attention to detail and strong organizational skills.
- Tech-savviness, with the ability to navigate sales platforms and POS systems.
- Ability to work independently and as part of a team.
Qualifications
- Completed Matric
Please note that I have followed the exact structure provided, preserving all facts and requirements exactly as stated in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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