Job Description
About the Role
Cannafrica is expanding and we are looking for a Store Assistant to join our growing retail team in Klerksdorp. This role is ideal for someone passionate about customer service, retail excellence, and working in a professional, regulated cannabis environment.
Key Responsibilities
- Assist customers in a professional, friendly, and compliant manner
- Provide accurate product information (no medical advice)
- Process sales transactions using the POS system
- Maintain store cleanliness, hygiene, and visual merchandising standards
- Receive, check, and pack stock according to procedures
- Ensure compliance with all company policies and regulatory requirements
- Support opening and closing procedures
- Handle customer queries and escalate issues when required
Requirements
- Matric (Grade 12) required
- Previous retail or customer service experience (advantageous)
- Strong communication and interpersonal skills
- Professional appearance and attitude
- Ability to follow strict procedures and compliance rules
- Honest, reliable, and punctual
Qualifications
- Matric (Grade 12)
Salary & Benefits
No information provided in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in South Africa
The retail and wholesale sectors in South Africa are experiencing steady growth, driven by the increasing demand for goods and services from a diverse consumer base. Typically, these industries offer stable employment opportunities with competitive salaries. However, job security can vary depending on factors such as economic performance and industry trends.
When it comes to salary ranges, it’s essential to note that compensation packages can differ significantly based on experience, company size, and industry sector. Generally, retail professionals in South Africa can expect a salary range of R400 000 to R600 000 per annum, with top performers earning upwards of R800 000 or more. However, these figures are subject to variation, and actual salaries may be lower or higher depending on individual circumstances.
In the retail and wholesale sectors, common skills in demand include excellent communication skills, a strong attention to detail, and ability to work well under pressure. Retail professionals typically require basic math skills, a good understanding of customer service principles, and proficiency in using point-of-sale systems. Additionally, knowledge of inventory management, supply chain logistics, and data analysis are often essential for success in these roles.
The retail and wholesale industries commonly employ staff across various sectors, including financial services, technology, manufacturing, and e-commerce. In the financial services sector, retail professionals may work as customer service representatives or help desk assistants, while those in the technology industry might support sales teams or manage online store operations. In manufacturing and e-commerce, roles often involve inventory management, logistics coordination, and supply chain optimization.
Career progression opportunities in the retail and wholesale sectors are generally good, with many companies providing training and development programs to enhance skills and advance career prospects. Typically, staff may start as entry-level sales assistants or customer service representatives and progress to more senior roles such as team leaders, operations managers, or specialist advisors. With experience and industry knowledge, professionals can also consider transitioning into management or leadership positions within the company or exploring opportunities in related fields like business development or supply chain management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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