Job Description
About the Role
Dis-Chem Life is seeking a highly organized and proactive Junior IT Support Technician to join our team in Sandton. As a key member of our IT support team, you will provide reliable Tier 1 technical support to our employees, ensuring seamless and secure technology services across all national operations. With your strong problem-solving skills and user guidance, you will help protect system integrity, maintain compliance with security standards, and enhance the overall employee experience.
Key Responsibilities
- Comprehensive Technical Support: Provide first-line support for Microsoft 365, Entra ID, PowerShell, and Intune environments
- User Onboarding/Offboarding: Manage user account setup, asset allocation, and documentation
- Desktop, Printer, and Mobile Device Support: Deliver support for Windows, Mac, Android, and Linux devices
- IT Asset Register Maintenance: Maintain accurate IT asset registers and adhere to ticketing SLA standards
- General IT Assistance: Perform general IT assistance, including Ethernet cabling, password resets, and minor troubleshooting
Requirements
- Matric / National Senior Certificate (equivalent)
- 13 years of IT support experience in insurance/financial services (advantageous)
- Strong communication and interpersonal skills
- Proficiency in Microsoft Word, Excel, and PowerPoint
- CompTIA A, Network (or equivalent) certification
Qualifications
- CompTIA Security (S) or equivalent certification
- IT Diploma or Degree (if applicable)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in North Johannesburg
As the demand for technology and computing professionals continues to grow in North Johannesburg, the IT industry has become a common destination for job seekers. Typically, roles in this field require a strong foundation in computer systems, software development, and data analysis. Generally, companies in various sectors such as financial services, technology, and manufacturing often have IT departments that cater to their specific needs.
Typically, salaries for IT and computing professionals in North Johannesburg can vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, junior roles may fall within the range of R300 000 to R500 000 per annum, while senior positions can range from R600 000 to R1 200 000 per year. However, please note that these are general estimates and actual salaries can differ significantly based on individual circumstances.
Common skills required for IT and computing roles in North Johannesburg include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or SQL Server, knowledge of cloud computing platforms like AWS or Azure, familiarity with agile development methodologies, and strong problem-solving and analytical skills. Additionally, many companies also value skills in areas like cybersecurity, data science, and artificial intelligence.
Industry sectors that commonly employ IT professionals include the financial services sector, technology industry, manufacturing sector, and healthcare sector. The technology industry is particularly prominent in North Johannesburg, with many multinational corporations having a presence in the city. Manufacturing firms, on the other hand, often require IT specialists to manage their supply chain and logistics operations.
For those looking to break into or advance their careers in IT and computing, there are various opportunities for professional development. Typically, this includes pursuing certifications like CompTIA A+ or Cisco CCNA, attending industry conferences and workshops, and participating in online training courses. Many companies also offer internal training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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