Job Description
About the Role
Motus Isuzu Isando is seeking a highly organized and detail-oriented Administrator: Dealer Warranty to join our team. As the first point of contact for warranty claims, you will play a critical role in ensuring that all processes are completed accurately and timeously. With excellent communication skills and computer literacy, you will work closely with our technicians, parts department, and customers to resolve warranty-related issues.
Key Responsibilities
- Marry up invoices, outwork invoices and orders to respective job cards
- Perform all calculations within correct mark-up
- Clear in advance all accounts with debtors
- Check all repair orders have been signed by the owner
- Check technicians record of work is completed
- Check recorded Technicians clock times
- Parts department confirmation of parts supplied, and have been signed by the Service Advisor
- Invoicing and marking up Process warranty claims in terms of Company Policy and Procedures (accurately and timeously)
- Obtain correct information on warranty claim regarding Customer complaint and cause of defect
- Ensure that claim tags are attached to parts and forwarded in time
- Check suspense file daily
- Control claims status and report to Manager
- Control claims register and ensure that payment is received
- Assess vehicles eligibility for warranty work
- Check and confirm that all warranty parts have been tagged and stored by the Technicians correctly on a daily basis
- Assess and submit warranty claims in line with guidelines as set out by the distributor
- Assist with any other reasonable duties if and when required
- Attend all training courses as held by the distributor
Requirements
- A minimum of Grade 12
- 3 or More years Warranty Admin experience
- Motor industry experience will an advantage
- Must have excellent verbal communication skills
- Computer literacy is essential
Qualifications
[Skipping this section entirely since no formal education was mentioned]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in South Africa
In South Africa, the admin, clerical, and secretarial roles are an integral part of various industries, often providing administrative support to teams across different sectors. Typically, these roles involve a range of tasks such as data entry, correspondence management, report preparation, and calendar organisation, making them essential for any business or organisation.
Generally, salaries for administrative professionals in South Africa can vary widely depending on factors like experience, company size, and industry sector. While broad salary ranges are difficult to pinpoint, it is common for entry-level positions to fall within the R30 000 – R50 000 per annum bracket, with senior roles often ranging between R60 000 – R120 000 per annum or more. However, salaries can fluctuate based on the company’s size, industry sector, and specific job requirements.
Common skills required for administrative professionals in South Africa include proficiency in Microsoft Office software, particularly Excel, Word, and Outlook; strong communication and interpersonal skills; attention to detail and organisational abilities; data entry and management skills; and basic bookkeeping and accounting knowledge. Other valuable skills often include social media literacy, email marketing expertise, and experience with project management tools.
Administrative professionals can be found in various industries, including financial services sector, technology industry, manufacturing sector, as well as public administration and non-profit sectors. In these roles, they play a crucial part in ensuring the smooth operation of businesses or organisations by providing administrative support and maintaining records.
In terms of career development, admin, clerical, and secretarial professionals can expect to progress through various levels within their organisation, often taking on more senior roles such as team leader or assistant manager. With experience and additional training, they may also explore opportunities in related fields like human resources, project management, or business administration.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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