Mpumalanga: Site Manager (Universal Coal Belfast)

January 9, 2026 Jobs in Mpumalanga

South Africa

Customer service / support

Job Description

About the Role

The Site Manager position at Universal Coal Belfast in Mpumalanga is a critical role that requires an experienced and skilled security expert to oversee daily operations, manage staff, and ensure compliance with company policies. The ideal candidate will have extensive experience in the mining environment, particularly in PGM (Precious Metal Group) and Security Management.

Key Responsibilities

Effectively deal with client complaints and manage relationships with clients
Manage manpower and equipment to ensure smooth site operations
Initiate and chair disciplinary hearings as per company policy
Conduct threat and risk assessments to identify potential security concerns
Implement Health & Safety management practices to maintain a secure work environment

Requirements

10 years minimum experience in the mining environment (PGM experience is preferred)
PSIRA certification Grade A required
Security Management Diploma with a Security BTech Degree or equivalent an advantage
SAPS experience and HIRA and Legal Liability training advantageous
Firearm competency and a valid Regulation 21 certificate is an advantage (9mm Shotgun)

Qualifications

Grade 12 or equivalent qualification required

Salary & Benefits

Note: Since the original job description did not mention salary or benefits, this section remains blank.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Customer service / support Jobs in South Africa

In South Africa, the customer service and support industry is a significant sector, with many companies seeking to provide excellent service to their customers. Typically, this involves a range of roles that cater to diverse industries, from technology and finance to healthcare and retail.

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Generally, salaries for customer service and support positions in South Africa vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad ranges can be discussed. Typically, entry-level positions may start around R15 000 – R25 000 per annum, while more senior roles can range from R50 000 – R80 000 per annum or more. However, salaries can fluctuate based on individual performance and the specific requirements of each role.

Common skills for customer service and support roles in South Africa include excellent communication skills, both written and verbal; problem-solving abilities; a strong attention to detail; and a positive, patient demeanor. Additionally, many companies value candidates with experience in resolving conflicts or managing multiple tasks simultaneously. Technical skills such as proficiency in CRM software or helpdesk platforms can also be beneficial.

The financial services sector, technology industry, and manufacturing sector are among the most common industries that employ customer service and support roles. These sectors often require specific knowledge of products or services, but generally, a strong understanding of customer needs and expectations is paramount.

Career development opportunities for those in customer service and support roles can be diverse. Many companies offer training programs to enhance skills and promote career advancement. Senior roles may involve supervisory responsibilities, while some positions may lead to specialized roles such as account management or product expertise. Furthermore, with the rise of e-commerce and digital services, there is a growing demand for skilled customer service professionals who can effectively manage online interactions.

For job seekers looking to break into the field, focusing on developing strong communication skills and gaining relevant experience through internships or volunteer work can be beneficial. As the industry continues to evolve, staying adaptable and open to new technologies and approaches will be essential.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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