Job Description
About the Role
A well-established logistics provider operating across ocean, air, and road freight, with a strong export-focused operation. The business works closely with shipping lines, transporters, cold stores, and regulatory bodies, delivering end-to-end logistics solutions to a diverse customer base. We are seeking an experienced Internal Sales / Commercial Controller to act as a key link between customers, carriers, and internal operational teams.
Key Responsibilities
- Act as the primary internal point of contact for customers, carriers, transporters, and service providers.
- Manage customer queries, escalations, and ongoing correspondence to ensure service levels are met.
- Maintain and update customer rate sheets, including rate requests and pricing coordination with carriers and transport partners.
- Support the Commercial Manager with carrier, partner, and customer relationships.
- Translate customer requirements into clear actions across sales, operations, finance, and documentation teams.
- Share updates on new services, products, and technologies with customers.
- Attend commercial and management meetings and communicate agreed actions internally.
- Coordinate with finance on pricing queries, costs, and reconciliations.
Requirements
- Experience in export logistics within a freight forwarding or shipping environment.
- Strong understanding of carriers, transporters, cold stores, and export operations.
- Solid exposure to pricing, rate management, and commercial coordination.
- Strong communication and stakeholder management skills.
- High attention to detail and ability to work accurately under pressure.
- Ability to work cross-functionally in a fast-paced environment.
- Commercial awareness with a problem-solving mindset.
Qualifications
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Cape Town Region
The transport, logistics, and warehouse sector in the Cape Town region is an essential component of South Africa’s economy, with a growing demand for skilled professionals to manage the movement of goods and supplies. Typically, this industry experiences steady growth due to the expansion of international trade and e-commerce, as well as increasing domestic consumer spending. As a result, job opportunities in this sector are generally plentiful, particularly in areas such as supply chain management, transportation coordination, and warehouse operations.
When it comes to salary expectations, broad ranges can be expected across various roles in the transport, logistics, and warehouse industry. Typically, salaries vary depending on factors like experience, company size, and industry sector. For example, entry-level positions may fall within a range of R30 000 – R50 000 per annum, while senior management or specialist roles can command higher salaries, often ranging from R80 000 – R150 000 per annum. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances.
Common skills required for roles in the transport, logistics, and warehouse industry include strong organisational and communication skills, attention to detail, and basic mathematical and analytical capabilities. Other essential skills may include proficiency in transportation management software, knowledge of safety protocols, and experience with inventory management systems. Many employers also place a high value on technical certifications, such as a National Diploma in Logistics or a Transport Manager’s Qualification.
Industries commonly employing transport, logistics, and warehouse professionals include financial services sector, technology industry, manufacturing sector, and e-commerce companies. In Cape Town, this can also include sectors such as retail, food processing, and pharmaceuticals. These industries often require skilled staff to coordinate the movement of goods, manage inventory levels, and ensure timely delivery.
For those interested in a career in transport, logistics, or warehouse management, there are numerous opportunities for professional development and career advancement. Typically, roles can progress from operations coordinator to senior manager, with further qualifications and experience leading to specialist positions such as supply chain manager or logistics director.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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