Job Description
We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer market related salary, career advancement, in house training. Join this multi-cultural work environment with colleagues from all over the world today!
Your key job responsibilities as the Dutch, German and French speaking Customer Service Representative in Cape Town, South Africa:
Strong problem-solving, interpersonal and time management skills
Strong customer service ability
Effective written and verbal communication
Assist passengers by confirm & re-schedule client bookings
Daily interactions with clients with queries and compliments
Required to meet specific key performance indicators and meet expected client service levels before going live.
Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential
Computer literacy skills
Fully paid product and systems training provided
Daily interactions with international passengers with queries and compliments
Required to meet specific key performance indicators and meet expected client service levels
Requirements for this Dutch speaking Customer Service Representative job in Cape Town, South Africa:
Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential
Permanent residence permit or South African ID holders only
Flexibility to work shifts. Weekends may apply
Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred but not necessary.
Excellent Computer literacy & technical skills
Own transport
If you meet the above requirements for this Dutch, German or French speaking Customer Service Representative Job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to: .za
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Professions Jobs in Gauteng
Gauteng, the economic hub of South Africa, is home to a diverse range of industries, offering various Other Professions positions for job seekers. Typically, this field encompasses roles such as administrative assistants, human resources specialists, and operations coordinators, among others.
Generally, salaries in the Gauteng region for Other Professions positions tend to fall within broad ranges. For example, an administrative assistant position may command a salary between R300 000 and R500 000 per annum, depending on experience, company size, and industry sector. However, it is essential to note that actual salaries can vary significantly due to factors such as the specific job requirements, the company’s budget, and the individual’s qualifications.
Common skills required for these roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, and analytical thinking. Typically, candidates with a degree in business administration, human resources, or a related field may be well-suited for these positions.
The financial services sector, technology industry, and manufacturing sector are common industries that employ Other Professions roles. These sectors often require professionals who can provide administrative support, coordinate operations, and manage day-to-day activities. The manufacturing sector, in particular, requires skilled coordinators to oversee production processes, manage inventory, and ensure compliance with quality control standards.
Career development opportunities for individuals in this field are generally good, with many companies investing in employee training and development programs. Typically, career progression paths involve moving into senior administrative roles or transitioning into related fields such as human resources management or business administration. With experience and continuous learning, professionals in this field can expect to move into more senior positions or take on leadership roles within their organisations.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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