Johannesburg: Facilities & Guest Experience Manager | Family Office | Johannesburg posted by HotelJobs

?? ??????????? ??????????? is partnering with a family office in Johannesburg to recruit an experienced and service-driven ?????????? ??? ????? ?????????? ??????? PLEASE NOTE: This position is only open to South African Residents This is a highly visible, office-based role suited to a polished facilities or hospitality professional who combines strong operational oversight with a natural hosting presence. The successful candidate will be responsible for ensuring the smooth day-to-day operation of the office environment while delivering a consistently refined and welcoming experience for staff, visitors, and family office principals. This role requires strong attention to detail, discretion, and the ability to anticipate the needs of senior stakeholders within a high-touch corporate setting. This position blends facilities coordination with front-of-house and hospitality responsibility. Working closely with executive assistants, leadership teams, and service partners. The Facilities & Guest Experience Manager will ensure that all spaces are professionally presented, meetings are seamlessly supported, and guests are received with care and professionalism. The role is central to maintaining a well-run, safe, and welcoming office environment and will suit a confident, service-oriented individual who is comfortable managing people, suppliers, and operational detail while remaining highly guest focused. Key Responsibilities Include: Oversee the smooth, professional day-to-day operation of the office environment. Coordinate internal teams and external service providers to ensure consistent service delivery. Lead and support facilities and hospitality staff, ensuring accountability and high standards. Monitor budgets, suppliers, and service performance, identifying improvements where appropriate Manage on-site hospitality and catering services for meetings and events. Ensure meeting rooms, shared spaces, and executive areas are prepared, presentable, and fully functional. Act as a key host for visitors and principals, delivering a discreet and polished experience. Liaise closely with executive assistants and leadership to support meetings and visits. Maintain workplace safety, security standards, and operational compliance. Requirements: A minimum of 5 to 7 years experience in facilities management, hospitality operations, or a related operational role. Proven experience managing service providers, teams, and guest-facing environments. Background within corporate offices, luxury hospitality, private offices, or high-end service environments. Strong understanding of workplace safety, compliance, and operational best practice. Excellent interpersonal and communication skills with a clear service ethic. Relevant qualifications in Facilities Management, Hospitality, or Operations would be advantageous. Highly professional, well presented, and comfortable operating in a senior support role. Available to manage after-hours callouts or emergencies as required. Stable employment history and exceptional references Start Date March 2026 Salary Excellent renumeration Please note Although we appreciate all applications, we will only respond to those who meet the required experience and qualifications. This position is only open to South African Residents