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Durban: Waitress/Waiter

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Job Description

Key Duties and Responsibilities Greet customers warmly and present menus Take accurate food and beverage orders and relay them to the kitchen/bar staff Serve food and beverages promptly and professionally Ensure tables are clean, set and presentable at all times Provide product knowledge and make menu recommendations Handle customer queries and resolve minor complaints professionally Process payments accurately, including cash and POS transactions Maintain cleanliness of the dining area in line with hygiene standards Support team members during peak service hours Ensure a high standard of customer service and professionalism at all times. Minimum Requirements Matric (Grade 12) essential Previous experience as a Waitress / Waitron / Front-of-House staff preferred Minimum of 2 years’ experience in a coffee shop or restaurant environment Strong communication and interpersonal skills Friendly, well-presented and customer-service oriented Ability to work in a fast-paced environment and under pressure Able to communicate fluently in English Basic understanding of food safety and hygiene Willingness to work flexible shifts, including weekends and public holidays. Ideal Candidate Traits Positive attitude and professional appearance Reliable, punctual, and team-oriented Passionate about hospitality and customer service Willing to learn and grow within the hospitality industry.

How to Apply

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About Catering / hospitality Jobs in eThekwini

The catering and hospitality industry in eThekwini, South Africa is a thriving sector with a diverse range of job opportunities available to those looking to break into the field. Generally, this industry is known for its fast-paced and dynamic environment, with many roles requiring adaptability and flexibility.

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Typically, salaries for catering and hospitality professionals in eThekwini fall within broad ranges, depending on factors such as experience, company size, and industry sector. For example, entry-level positions in restaurants or hotels may pay a salary of around R10 000 to R20 000 per month, while more senior roles or those in larger organisations may command salaries ranging from R50 000 to R100 000 per month. However, it’s essential to note that these are general estimates and actual salaries can vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong attention to detail. Other key skills often sought after in this industry include time management, problem-solving, and adaptability. In some cases, knowledge of food preparation, beverage service, or event management may also be beneficial.

The catering and hospitality industry employs professionals across various sectors, including the financial services sector, technology industry, manufacturing sector, and tourism industry. Other industries that commonly hire for this type of role include hotels, restaurants, bars, and conference centres. It’s worth noting that many organisations in these sectors are open to training and developing their staff, which can be a valuable asset when starting a new career.

Career development opportunities in the catering and hospitality industry often involve progressing through senior roles or taking on specialist positions such as food and beverage management or event coordination. With experience and additional qualifications, it’s possible to move into management or supervisory roles, or even start one’s own business.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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