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Pretoria: Software Implementation Engineer (AI & Agentic Workflows)

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Job Description

Required Technical Competencies & Ability: Agentic Workflow Design: Create multi-step autonomous behaviors (such as automated follow-ups, lead qualifying, and complex inquiry resolution) where AI agents oversee complete client journeys. Enterprise Systems Integration: Oversee technical integrations with platforms that are essential to the purpose, such as payment gateways, CRMs (Salesforce, HubSpot), and communication APIs (WhatsApp, SendGrid). Event-Driven Automation: Create and manage AI agents, making use of Webhooks and Triggers to provide real-time data synchronization between client databases and AI agents. Consultative Scoping: Partner with client stakeholders (from technical leads to C-suite executives) to translate business objectives into robust technical requirements. Testing & Reliability: Design rigorous testing protocols to ensure AI agents operate within enterprise guardrails, handling edge cases with high confidence and seamless “human-in-the-loop” handoffs. ROI & Performance Analytics: Monitor post-launch metrics to ensure continuous improvement and demonstrate clear project value through data-driven reporting. Behavioral Competencies: Exceptional Communication: The ability to distill complex AI concepts into actionable insights for non-technical stakeholders. High Focus & Discipline Results-Driven PLEASE NOTE: Should you not hear back from us within the next 2 weeks, please consider your application as unsuccessful.

How to Apply

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About IT / Computing / Software Jobs in Tshwane

In the Tshwane area, the IT and computing industry is thriving, with a strong demand for skilled professionals to drive technological advancements and innovation. Typically, this field is characterized by a dynamic job market with various opportunities available across different sectors. However, it’s essential to note that the job market can fluctuate, and it’s crucial to stay adaptable and focused on continuous skill development.

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When it comes to salary expectations, it’s generally common for IT and computing professionals in Tshwane to earn salaries within the range of R600 000 to R1 200 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, please note that these are broad estimates and can vary significantly based on individual circumstances. It’s also worth considering that bonuses, benefits packages, and other perks can impact overall remuneration.

Common skills required for IT and computing roles in Tshwane include proficiency in programming languages (such as Java, Python, or C++), experience with database management systems, knowledge of cloud computing platforms (like AWS or Azure), understanding of cybersecurity principles, and familiarity with Agile development methodologies. Additionally, strong analytical, problem-solving, and communication skills are often essential for success in this field.

The IT industry is a broad sector that encompasses various industries, including financial services, technology, manufacturing, and more. Commonly, these professionals work in companies operating within these sectors, as well as in government agencies and educational institutions. The demand for skilled IT professionals extends across the private and public sectors, with opportunities available at different levels of experience.

For those looking to advance their careers in IT and computing, there are many opportunities for professional development and growth. Typically, career progression paths involve taking on increasingly complex projects, leading teams, or pursuing specialized certifications (such as CompTIA or Cisco). Many organizations also offer training programs, mentorship schemes, and internal job rotations to support employee development and advancement.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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