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South Africa: Resevationist posted by Bright Placements

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Job Description

Position Title: Reservationist Reports To: Reservations Manager/ Revenue Manager Duties and Responsibilities : Processes FIT reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes FIT reservations from the sales office, other hotel departments, and travel agents. Knows the types of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all package plans and Groups Knows the credit policy of the hotel and how to code each reservation. Creates and maintains reservation records by date of arrival and alphabetical listing. Prepares letters of confirmation. Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the Front desk. Understands the hotel’s policy on guaranteed reservations and no-shows. Processes advance deposits on the reservations. Tracks future room availabilities on the basis of reservations. Helps develop room revenue and occupancy forecasts. Assists in preregistration activities when appropriate. Monitors advance deposit requirements. Handles daily correspondence. Responds to inquiries and makes reservations as needed. Makes sure that files are kept up to date. Check all hotel arrivals, all traces and follow up with provisional bookings. A Weekly forecasted group report will be done – prospects Any other reasonable requests made by management

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About Admin / clerical / secretarial Jobs in ZA

The Admin / Clerical / Secretarial sector is a common and diverse field in the South African job market. Typically, roles within this sector are found across various industries, with a strong presence in the financial services sector, technology industry, and manufacturing sector. Generally, these positions are in high demand, especially in fast-paced and growing organisations.

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When it comes to salary expectations for Admin / Clerical / Secretarial professionals in South Africa, it’s generally difficult to provide a specific range due to variation in factors such as experience, company size, and industry sector. However, broad salary ranges can be offered as follows: For entry-level positions, salaries typically start around R15 000 – R25 000 per annum, while experienced professionals can expect higher salaries ranging from R40 000 – R80 000 per annum. These figures are subject to change and may not reflect the current market conditions.

Common skills required for Admin / Clerical / Secretarial roles include proficiency in Microsoft Office (particularly Word, Excel, and PowerPoint), excellent communication and organisational skills, attention to detail, and the ability to maintain confidentiality. Additionally, knowledge of accounting software and experience with email management tools are often beneficial. Strong problem-solving skills and the capacity to adapt to new systems and processes are also highly valued.

These roles can be found in various industry sectors, including financial services, technology, manufacturing, and public sector organisations. Many companies, both large multinationals like Google and Microsoft and local South African businesses, employ Admin / Clerical / Secretarial staff to ensure efficient day-to-day operations and administrative support.

Career development opportunities for Admin / Clerical / Secretarial professionals are generally available through training and development programs offered by employers. These may include courses in business administration, computer literacy, or languages. With experience and continuous learning, it’s possible for individuals in this field to progress into more senior roles or explore related fields such as human resources management, project coordination, or office management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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