Paterson: Butler (5* Safari Lodge) – Paterson posted by Phoenix Recruitment

February 3, 2026 Jobs in Makana

Phoenix Recruitment

Makana

Catering / hospitality

Job Description

Luxury 5* Game Lodge close to Paterson is looking for a Butler. Duties: Acknowledges, welcomes, and greets guests Escorts guests to their accommodation Full orientation of guest’s room Offers to explain detailed services and facilities to guests Provides personalised services, demonstrating a sense of urgency, priority and dedication Request drink preferences from guests before game drive and advise the rangers on the guest’s requests Offer unique dining experiences in the lodge grounds and coordinate the celebrations Displays a polite and gracious manner Anticipates and responds to guest requests and liaises with respective departments to expedite the delivery of the requested products and service Follows up on all guest requests until these are fully satisfied Able to spontaneously engage in formal and natural conversation with guests on current affairs Serves guests in a calm, discreet and courteous manner Offers prompt service without appearing rushed, flustered or hurried Checks with guests to ensure satisfaction with food, beverage and other services that were offered Communicates any allergies, preferences, likes and dislikes to the concerned dept(s) and person(s) Notices and communicates opportunities to further improve quality standards Maintains and updates records of guest’s preferences, likes and dislikes as appropriate without compromising their privacy Contributes to the implementation of ongoing and continuous improvements Completes a detailed pre-arrival inspection of all rooms, amenities and facilities that are available to guest during their stay Acknowledges and bids farewell to departing guests using the appropriate levels of discretion The butler will be dedicated to a group of guests for their entire stay from the time the guests wake up and go to bed, all requests from guests will be attended to by their dedicated butler. Requirements: Grade 12 At least 2 years 5* experience in a similar role with a food & beverage and / or housekeeping background Ability to effectively communicate with others in English Committed to providing exceptional levels of service to others Teamwork, Cross departmental Collaboration Ability to correctly communicate detailed information and instruction to others Proficient in POS

View Job Overberg: Lodge Anchor posted by Bright Placements

How to Apply

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About Catering / hospitality Jobs in Makana

The hospitality industry in Makana is generally thriving, with many establishments seeking skilled professionals to join their teams. Typically, catering and hospitality roles require individuals who are adaptable, customer-focused, and able to work well under pressure. As a result, those looking to pursue careers in this field should be prepared to handle a fast-paced environment and demonstrate excellent communication skills.

Salary ranges for catering and hospitality positions can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may offer salary ranges of R20 000 to R30 000 per annum, while more senior positions or those in larger establishments may command salaries between R50 000 to R80 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can differ significantly.

Common skills required for catering and hospitality roles include food safety certification, excellent communication and customer service skills, ability to work well under pressure, and basic knowledge of food preparation and presentation. In some cases, experience in a related field, such as hospitality management or culinary arts, may be preferred. Additionally, proficiency in languages other than Afrikaans and English can be an asset in this industry.

The financial services sector, technology industry, manufacturing sector, and tourism sector are among the common industries that employ catering and hospitality professionals. These sectors often require staff who can provide high-quality service to clients or customers, manage cash transactions accurately, and maintain a clean and safe environment for patrons.

View Job Grahamstown: Maintenance Supervisor - Luxury Reserve - Eastern Cape | Lb posted by Kendrick Recruitment

For those looking to advance their careers in this field, opportunities may arise through training programs, mentorship schemes, or on-the-job experience. Many establishments offer internal promotions or career development initiatives, allowing staff to progress to senior roles such as restaurant manager, events coordinator, or executive chef. With experience and the right skills, it’s possible to move into supervisory or management positions, overseeing teams of hospitality professionals or even starting one’s own establishment.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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