Job Description
About the Role
We are seeking a highly skilled and experienced Receptionist to join our team at Bright Placements (PTY) Ltd in Hermanus. As a Receptionist, you will be the first point of contact for guests and clients, providing exceptional service and ensuring a warm welcome. You will work closely with our management team to ensure seamless operations and excellent guest experiences.
Key Responsibilities
- Manage front desk operations, including checking-in guests and handling queries.
- Provide exceptional customer service, responding promptly to queries and resolving issues efficiently.
- Maintain accurate records and databases, ensuring up-to-date information is available at all times.
- Coordinate with other departments to ensure smooth check-in and check-out processes.
Requirements
- Matric / Grade 12 (required)
- Hospitality qualification or front-office training (advantageous)
- First Aid certificate (an advantage in remote lodge environments)
- Computer literacy (MS Office; reservation systems such as Opera, Panstrat, Semper, ResRequest, etc.)
Qualifications
- Matric / Grade 12
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How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Reception Jobs in Western Cape
The Reception position is an essential role in any organization, providing the first point of contact between customers and staff. In Western Cape, South Africa, this field is generally a common industry trend, with many companies across various sectors employing receptionists to manage their front-of-house operations.
Typically, the salary range for a Receptionist in Western Cape falls within a broad range of R300 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. Experience levels can vary from entry-level to senior positions, with salaries often increasing accordingly. However, it’s essential to note that actual salary figures may fluctuate based on individual circumstances.
Common skills required for a Receptionist role in Western Cape include excellent communication and interpersonal skills, ability to multitask, basic computer literacy, data management skills, problem-solving abilities, and attention to detail. Many employers also place value on candidates with experience in customer service or administration.
Industry sectors commonly employing receptionists include financial services sector, technology industry, manufacturing sector, and healthcare facilities. These roles often involve managing front-of-house operations, handling customer inquiries, and maintaining administrative records.
Career development opportunities for Receptionists in Western Cape are generally good, with many organizations offering training and development programs to enhance skills and advance careers. Typically, career progression paths may include moving into administrative or management positions, specializing in areas such as human resources or facilities management, or transitioning into related fields like sales or marketing.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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