Johannesburg: SAP CRM Functional Consultant posted by LINKFIELDS INNOVATIONS (PTY) LTD

February 7, 2026 Jobs in Central Johannesburg

LINKFIELDS INNOVATIONS (PTY) LTD

Gauteng

Other IT/Computer

Job Description

We are seeking a highly skilled SAP CRM Functional Consultant to join our team. The ideal candidate will be SAP Certified with a minimum of 4 years of relevant experience in SAP CRM implementation, configuration, and optimization. The role requires expertise in enhancing customer engagement and driving the design and functionality of current CRM systems.
Responsibilities and Duties
Implement, configure, and optimise SAP CRM solutions to enhance customer engagement and service processes.
Drive the design and functionality of current CRM systems, ensuring seamless integration with business requirements.
Work closely with stakeholders to gather requirements and translate them into SAP CRM functional solutions.
Conduct system analysis, troubleshoot issues, and recommend improvements to optimise system performance.
Configure and support various SAP CRM components, including Sales, Service, and Marketing modules.
Collaborate with technical teams to define system integrations and enhancements.
Provide end-user training and support to ensure successful adoption of SAP CRM functionalities.
Maintain up-to-date documentation on system configurations, business processes, and user manuals.
Desired Experience & Qualification
SAP Certified in SAP CRM.
Minimum 4 years of relevant experience in SAP CRM implementation and support.
Strong expertise in SAP CRM Sales, Service, and Marketing modules.
Hands-on experience in system configuration, business process mapping, and troubleshooting.
Ability to analyse business requirements and translate them into effective SAP CRM solutions.
Experience with SAP integration with other SAP and non-SAP systems.
Strong communication, problem-solving, and stakeholder management skills.
Knowledge of SAP Fiori and SAP S/4HANA is a plus.
Preferred Qualifications:
Experience in Agile methodologies for SAP project implementations.
Familiarity with middleware tools for SAP CRM integration.
Prior experience in customer service process enhancements using SAP CRM.

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About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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