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South Africa: Reservations Manager posted by HotelJobs

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Job Description

About the Role

HotelJobs is seeking an experienced Reservations Manager to lead and manage the reservations function at our prestigious 5-star property located in the picturesque town of Wellington. The ideal candidate will be responsible for overseeing all reservation operations, coaching and motivating the team to deliver exceptional guest service, and achieving financial objectives.

Key Responsibilities

  • Lead the reservations and reception teams to deliver high-quality guest service
  • Implement and uphold policies and procedures
  • Monitor and manage individual and group bookings
  • Drive revenue through effective upselling and yield management
  • Collaborate closely with other departments to ensure seamless guest experiences
  • Train and support the team to meet operational and financial goals

Requirements

  • South African citizen or valid visa holder
  • Matric / Grade 12 qualification
  • Proven experience managing a reservations team within a hospitality environment
  • Sound understanding of revenue management principles
  • Strong leadership, interpersonal, and team-coaching skills
  • Excellent communication skills (both written and verbal)
  • Highly organized with strong time management and problem-solving abilities
  • Proficient in MS Office and Property Management Systems (PMS)
  • Experience with Semper, NightsBridge, and online travel agency platforms (OTAs)

Salary & Benefits

Market-related salary based on experience. Live-in option available.

[Application Instructions]

Please send your CV, a recent photo, salary expectations, and contactable references.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

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When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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