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Cape Town: Group Reservations Consultant posted by HotelJobs

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Job Description

About the Role

We are seeking a skilled and experienced Group Reservations Consultant to join our team in Greenpoint, Cape Town. As a crucial part of our hospitality team, you will be responsible for managing daily administrative tasks, responding to customer queries, and ensuring exceptional service excellence.

Key Responsibilities

  • Manage daily administrative tasks pertaining to the reservation elements of the business.
  • Respond to queries’ and assist our customers by telephone and email.
  • Team player with high regard for efficiency and service excellence to clients.
  • Must be able to prioritize and manage tasks independently.
  • Deadline orientated and a good eye for detail and ability to multitask.
  • Good planning and organizational skills.

Requirements

  • 3-5 years previous experience in reservations for a 4/5 star establishment.
  • Excellent communication and interpersonal skills.
  • Experience in Nebula Highly Beneficial.
  • Strong organizational skills with attention to detail.

Qualifications

Salary & Benefits

R18 000 R22 000 pm, depending on experience

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

View Job  Cape Town: BPO Trainer posted by CallForce

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.

View Job  East London: IT Software Developer posted by Profile Personnel


This information provides general career guidance. Actual salaries and requirements vary by employer.



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How to Apply

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View Job  Pretoria: Senior Engineer posted by iOCO Digital Pty Lty

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Cape Town: Group Reservations Consultant posted by HotelJobs

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Job Description

Purpose of the Role The Groups Reservations Coordinator is responsible for the effective management, coordination, and administration of all group bookings. The role ensures accurate processing of reservations, clear communication with clients and internal departments, and seamless execution of group arrangements from enquiry to arrival, supporting revenue optimisation and guest satisfaction. Key Responsibilities Groups Reservations Management Handle all group reservations enquiries, confirmations, amendments, and cancellations Load group bookings accurately into the PMS and related systems Ensure rooming lists, arrival dates, departures, and special requirements are correctly captured Contracting & Administration Prepare and issue group contracts, confirmations, and pro-forma invoices Track deposits, payment schedules, and guarantee dates in line with policies Maintain accurate records and filing for all group bookings Coordination & Communication Liaise with Sales, Revenue, Front Office, Housekeeping, and Operations to ensure smooth group arrivals Communicate group details, rooming lists, VIPs, and special arrangements timeously Act as a key point of contact for clients, agents, and tour operators Revenue & Yield Support Support revenue strategies by adhering to rate structures and booking conditions Monitor pickup, releases, and cut-off dates for group blocks Highlight risks, over-allocation, or optimisation opportunities to the Revenue team Reporting Compile regular reports on group production, pickup, and forecasting Track group business performance and room night contribution Ensure data accuracy for forecasting and budgeting purposes Service & Quality Control Ensure high levels of service and professionalism when dealing with clients and partners Manage special requests and ensure they are communicated and actioned Assist with resolving group-related issues prior to and during arrival Key Skills & Competencies Strong organisational and administrative skills High attention to detail and accuracy Excellent written and verbal communication skills Ability to manage multiple bookings and deadlines simultaneously Strong problem-solving and coordination ability Customer-focused with a proactive approach Qualifications & Experience Minimum 23 years experience in Reservations, Groups Reservations, or Sales Support within hospitality Experience working with PMS and reservations systems Strong understanding of group contracting and booking procedures Hospitality qualification or relevant tertiary education (advantageous) Working Relationships Internal: Sales, Revenue Management, Front Office, Finance, Operations External: Tour operators, travel agents, corporate clients

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Western Cape

The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.

The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.

The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.

To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.

Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.

View Job  Cape Town: BPO Trainer posted by CallForce

Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement



Advertisement




Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Cape Town, Western Cape


Job Seeker Tip

Consider temporary or contract work to gain experience and potentially convert to permanent roles.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Share this to someone who needs a job:
Posted in Jobs in Cape Peninsula, Jobs in Cape Town, Jobs in South Africa, Jobs in Western Cape

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