Durban: Branch Manager (IT / Telecommunications), KZN

February 12, 2026 Jobs in Durban

Job Description

Applicants are required to meet the following criteria: At least 10 years experience in telecommunications industry Account management experience advantageous Proven track record of delivering projects within defined timelines under high pressure The successful applicant would be responsible for, but not limited to: Ensure the region has sufficient capacity (technical teams) to achieve its set targets and objectives Confirm regional operating capacity in all departments Continuously analyse operating performance and develop ways to improve efficiency Ensure sure both parties (region & head office) are giving and/or receiving training and technical support Ensure sure both parties (region & head office) are giving and/or receiving health & safety support Ensure sure both parties (region & head office) are giving and/or receiving stock on time and within agreed timeframes Keep a record of past reports and monthly performance metrics Report on department status weekly Installations; Maintenance; Projects Perform any other work-related duties and responsibilities that may be assigned from time to time by management. Report back on progress towards targets throughout the month Provide support to the regional manager across all departments and functions to enable better and improved execution in the region Proactively manage changes in the regional scope, ensure that any change to the scope is documented and approved Identify potential crises & devise contingency plans Plan and facilitate effective regional updates and meetings Liaise with business partners and ensure strong relationships KPI- Reporting to be accurate, timeous and detailed Able to produce detailed analysis of past regional performances All stock is received within agreed timeframes and no stock shortages All staff & contractors have H&S audits within agreed timeframes allowed All staff that require training and technical support receive it within agreed timeframes Develop a set of KPIs to determine efficiency and performance Maintain a report on the maximum operating capacity of each region Available Technical capacity exceeds monthly target by at least 10% Salary: Market related

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About Sales Jobs in eThekwini

In the eThekwini region, the sales industry is driven by various sectors, including financial services, technology, and manufacturing. Typically, companies in these sectors require sales professionals who can effectively communicate with clients, understand their needs, and provide solutions to drive revenue growth.

Generally, sales positions in eThekwini offer competitive salaries, typically ranging from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, industry sector, and performance. However, please note that actual salary figures can vary significantly, and these ranges are only a broad guide.

Common skills required for sales roles in eThekwini include strong communication and interpersonal skills, the ability to build relationships with clients, a solid understanding of products or services, negotiation and closing techniques, and technical skills such as CRM software proficiency. Additionally, many successful sales professionals possess a degree or diploma in business studies, marketing, or a related field.

Industries that commonly employ sales roles include financial services sector companies, technology industry players, manufacturing sector businesses, and e-commerce platforms. In these sectors, sales representatives often work with clients to understand their needs, provide solutions, and drive revenue growth.

For those interested in pursuing a career in sales, there are various opportunities for development and progression. Many companies offer training programs and mentorship schemes to help employees develop their skills and advance in their careers. Typically, experienced sales professionals can move into leadership roles or transition into related fields such as account management, business development, or sales management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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