Johannesburg: BPO Sales Trainer posted by CallForce

February 11, 2026 Jobs in Central Johannesburg

CallForce

Gauteng

Other Sales/Marketing

Job Description

BPO Sales Trainer

CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development opportunities.

We’re looking for a vibrant Sales Trainer to join our team in Johannesburg to confidently deliver training that continuously improves the content and delivery styles for new trainees and existing agents.

Responsibilities

Facilitate training group as per Client curriculum requirements
Transfer of skills into different campaigns and accounts required for various industries
Conduct Training Needs Identification as per project requirements and report findings
Attend Quality Calibration sessions and ensure variance is less than 5%
Take Calls for minimum 4 hours each month
Attend TTT with client or Master Trainer and ensure period sign off/certification is up to date
Self-upskill on industry updates and relevant knowledge
Communicate with team on Knowledge and Skill updates for relevant campaigns
Coordinate with OPS manager to help transition agents from Training to incubation as per expectations
Coach own Trainees on observed Knowledge and Skill gaps
Manage Attrition within Training groups with regular one-on-ones
Review Training content and suggest new ways of delivery to improve effectiveness
Complete Training Administrative tasks as per set timelines
Continuously monitor Process and Knowledge updates and suggest changes to Training content and delivery
Keep up to date with changes by attempting monthly Knowledge Assessment

Qualifications & Experience

Minimum 1 Years experience as a L&D Sales trainer
Experience within BPO Sector
Experience in telecommunications industry ideal
Experience outbound sales

View Job Centurion: External Sales Representative - Window Decor posted by Telebest

Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Sales/Marketing Jobs in Gauteng

In Gauteng, the sales and marketing industry is generally thriving, with various sectors experiencing growth due to the country’s economic stability and increasing consumer demand. Typically, roles in this field require a combination of business acumen, communication skills, and technical expertise to drive revenue growth and build brand awareness. Commonly, companies in industries such as technology, financial services, and e-commerce employ sales and marketing professionals to achieve their objectives.

Salary ranges for sales and marketing positions in Gauteng can vary widely depending on factors like experience, company size, and industry sector. Generally, entry-level roles may fall within the R400 000 – R700 000 per annum range, while more senior positions can command salaries ranging from R1 million to over R3 million per year. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly based on individual circumstances.

Common skills required for sales and marketing roles in Gauteng include a strong understanding of business principles, excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in CRM software and digital marketing tools, and analytical skills. Additionally, knowledge of industry-specific trends and market analysis is often valuable. Other essential skills may include leadership, problem-solving, and strategic thinking.

The sales and marketing field is commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and e-commerce. These sectors require professionals who can effectively promote products or services, build customer relationships, and develop targeted marketing campaigns to drive growth and revenue.

View Job Johannesburg: T&D Project Manager posted by Hire Resolve

Career progression for sales and marketing professionals in Gauteng often involves moving into senior roles such as team leader or manager, where they oversee multiple teams and projects. With experience, individuals may also have opportunities to transition into specialist roles like digital marketing manager or product launch coordinator.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process