Job Description
Key Responsibilities
- Lead and coordinate all daily operations including maintenance, security, cleaning, landscaping, and overall upkeep of the estate.
- Identify, assess, and diagnose maintenance issues across the estate, determining the cause and appropriate corrective action (repair, service, or replacement).
- Supervise and coordinate all staff.
- Prepare, manage, and present annual maintenance budgets and financial reports in collaboration with property owners and management.
- Develop and implement preventative maintenance schedules to preserve asset value and minimise long-term costs.
- Monitor quality and compliance of all maintenance and operational activities across the estate.
- Maintain accurate records including maintenance logs, asset registers, and operational documentation.
- Ensure compliance with the Occupational Health and Safety Act and all relevant property management regulations.
- Address maintenance issues and operational challenges promptly and professionally.
- Enforce estate rules consistently and uphold a high standard of conduct and presentation across the estate.
- Provide after-hours support when urgent matters arise.
- Foster professional relationships with trustees, residents/owners, suppliers, and the property’s management team.
- Serve as the primary point of contact for staff to report any issues or concerns, including maintenance, repairs, or replacements, and ensure these matters are assessed, actioned, and resolved efficiently.
Minimum Qualifications & Experience
- Matric / Grade 12.
- National Diploma or Degree/s in Facilities Management, Property Management, Building / Construction Management / Engineering / Business Administration.
- Minimum of 10–15 years’ experience in estate, facilities, or property management, ideally within mixed-use or hospitality-linked environments.
- Proven ability to identify, assess, and diagnose maintenance or structural issues, and determine the appropriate course of action for repair, servicing, or replacement.
- Proven ability to manage budgets, financial controls, and operational systems effectively.
- Strong understanding of sectional title and property-related legislation.
- Excellent leadership, communication, and conflict-resolution skills.
- Proficient in MS Office with sound administrative discipline.
- Valid driver’s licence and own reliable transport (essential).
Personal Attributes
- Mature, ethical, and dependable with strong leadership presence.
- Calm and diplomatic when managing diverse stakeholder needs.
- Hands-on and proactive with excellent attention to detail.
- Organised and methodical in planning and execution.
- Professional and consistent in communication and decision-making.
Additional Information
- Working Hours: Monday to Friday, 08:00 – 17:00 (with flexibility for after-hours emergencies).
- Candidates must reside within a 30-minute drive of Bloubergstrand area.
- A full onboarding and support process will be provided during the first month, followed by a three-month probation period.
To Apply:
Please send your detailed CV, recent head-and-shoulders photo, proof of Matric & Tertiary qualifications.
Should you not hear back from us within 2 weeks, please consider your application unsuccessful.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in Western Cape
The tourism and hospitality management industry in the Western Cape is a thriving sector, typically driven by the region’s natural beauty, rich history, and diverse cultural heritage. Generally, this field offers a wide range of job opportunities for individuals who are passionate about providing exceptional customer experiences and contributing to the growth of sustainable tourism practices. As with any industry, there are common challenges that face tourism and hospitality management professionals in the Western Cape, including managing seasonal fluctuations in demand, maintaining high standards of quality and service, and staying up-to-date with changing consumer trends.
Typically, salaries for tourism and hospitality management roles in the Western Cape fall within broad ranges. While exact figures can vary greatly depending on factors such as experience, company size, industry sector, and specific job requirements, generally speaking, entry-level positions may command salaries between R30 000 to R50 000 per annum, with more senior roles potentially ranging from R60 000 to R120 000 or more. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for tourism and hospitality management roles include excellent communication and interpersonal skills, the ability to work effectively under pressure, a strong focus on customer service, and knowledge of hotel operations, marketing principles, and financial management. Many employers also place a high value on individuals with experience in front-of-house or back-of-house roles, as well as those who possess certifications such as hospitality diplomas or degree qualifications. Additionally, the ability to adapt to changing technology trends and data analysis skills are increasingly valuable in this industry.
The tourism and hospitality industry in the Western Cape commonly employs professionals from a variety of sectors, including accommodation providers, tour operators, event management companies, and travel agencies. Financial services sector employees often find roles in destination management companies or tourism boards, while those with experience in technology may be in high demand by online travel agencies or hotel chains. Manufacturing sector employees may also transition into hospitality management roles, particularly if they have experience working in customer-facing positions.
Career progression opportunities for tourism and hospitality management professionals are generally good, with many paths available to advancement and professional development. Common career paths include senior management roles, such as general manager or area manager, as well as specialized roles like conference and events management or destination marketing. With the right skills, experience, and attitude, individuals in this field can look forward to a rewarding and challenging career that offers opportunities for growth and professional fulfillment.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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