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Cape Town City Centre: Internal Sales – Utilities Private and Public Sector Metering

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Job Description

Location: Cape Town Internal Sales Representative Private Utilities Sector An Internal Sales Representative is required in the private utilities sector. This role focuses on supporting both existing and new customers by providing fast, accurate quotations, maintaining proactive communication, and building strong, long-term customer relationships. The position works closely with external sales representatives to support larger opportunities and help deliver tailored solutions that meet customer needs within the utilities market. Key Responsibilities Manage leads and service desk requests related to private utilities, ensuring resolution within agreed SLAs Provide customers with fast and accurate quotations for utility products and services Maintain regular contact with customers to ensure a high level of service and engagement Build and nurture long-term client relationships based on trust and reliability Work closely with operations teams and sales representatives to ensure customer requests are fulfilled efficiently Collaborate with external sales representatives on larger opportunities, ensuring smooth handover and joint customer support Respond promptly to customer enquiries via phone, email, and digital platforms Maintain accurate records of customer interactions, quotations, and opportunities within CRM systems Identify opportunities to upsell or cross-sell utility solutions and services Ensure invoices are generated and issued to customers in a timely manner Skills and Experience Previous experience in sales or customer service, preferably within the utilities or infrastructure sector Strong communication and interpersonal skills Ability to deliver accurate quotations quickly and efficiently Customer-focused mindset with a strong emphasis on relationship building Proficiency in Microsoft Office and CRM software (experience with ZOHO advantageous) Highly organised, detail-oriented, and capable of managing multiple tasks simultaneously This is an office-based role with occasional collaboration with field sales representatives

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How to Apply

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About Sales Jobs in Cape Town Region

Cape Town’s sales landscape is shaped by the city’s strong economy, diverse industry base, and growing demand for innovative solutions. Typically, sales professionals in this region can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and e-commerce. Generally, these roles require a combination of interpersonal skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction.

In terms of compensation, salaries for sales positions in Cape Town vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, common salary ranges for entry-level sales roles start around R200 000 – R400 000 per annum, with experienced professionals earning upwards of R600 000 – R1 million or more. However, it is essential to note that these figures are broad estimates and may not reflect actual salaries for specific job openings.

Common skills required for success in sales roles include strong communication and interpersonal skills, the ability to build rapport with customers and stakeholders, a solid understanding of industry trends and market dynamics, and proficiency in CRM software and sales tools. Often, sales professionals also benefit from technical knowledge in areas such as data analysis, marketing, or product development. In addition, many employers place a high value on sales candidates with strong business acumen, problem-solving skills, and the ability to work independently.

Sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. The financial services sector, for example, commonly employs sales professionals to build relationships with clients and promote financial products. Similarly, the technology industry often requires sales talent to drive revenue growth through product sales and partnerships. Manufacturing and e-commerce sectors also frequently rely on skilled sales professionals to expand their customer base and increase market share.

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Career development opportunities are available in sales roles, with many employers investing in training and development programs to enhance employee skills and knowledge. Typically, successful sales professionals can expect to progress to leadership roles or transition into specialized areas such as account management, business development, or sales strategy. With experience and a strong track record of performance, sales talent can also pursue opportunities in related fields such as marketing, product management, or entrepreneurship.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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