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South Africa: Senior Front Desk Liaison / Receptionist / Guest Relations For 5* Stellenbosch Luxury Hotel posted by HotelJobs

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Job Description

About the Role

We are seeking a charismatic and elegant Front Office Liaison Officer & Receptionist for our award-winning, 5-star boutique hotel in Stellenbosch. As the first point of contact for international travelers, you will be responsible for providing exceptional service and ensuring a warm welcome to our guests.

Key Responsibilities

  • Greet and check-in guests upon arrival
  • Manage front office operations, including reception, concierge, and guest relations
  • Coordinate room assignments, key cards, and other hotel services
  • Process payments, handle cash and credit transactions, and manage the hotel’s accounts
  • Maintain accurate records and reports using OPERA Property Mgt Software and Excel
  • Provide exceptional customer service, ensuring high profile guests feel valued and respected
  • Work collaboratively with the Resident Manager to ensure seamless operations during evening and late shifts

Requirements

  • 3 to 5 years of previous 5* hotel experience as a Receptionist, Concierge, Front Desk Agent or Liaison Officer in Hotel Management, Front Office or Guest Relations
  • Formal Tertiary Qualifications (e.g. Diploma or degree) in Hospitality, Business Administration, or related field

Qualifications

  • No qualifications mentioned in the original job description.

Salary & Benefits

  • Salary range not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

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When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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