Cape Town: Receptionist posted by Numeral Financial Services Group

February 14, 2026 Jobs in Cape Peninsula

Numeral Financial Services Group

Western Cape

Other Tourism/Hospitality

Job Description

About the Role

The Receptionist at Guest House/Apartment Complex serves as the first point of contact for guests and visitors, providing a warm welcome and ensuring a smooth and pleasant experience during their stay.

Key Responsibilities

Greet and welcome guests upon arrival with a friendly and professional demeanor.
Assist guests with the check-in and check-out process, ensuring all information is accurately recorded.
Respond to guest inquiries and requests, both in person and via phone or email, promptly and efficiently.
Provide information about the property, local attractions, dining options, and transportation services.
Address and resolve guest issues or complaints in a timely and courteous manner.
Ensure all guest information is accurately entered into the system and updated as necessary.
Manage room availability and coordinate with housekeeping to ensure rooms are ready for guests.
Keep management informed of any guest feedback, complaints, or unusual situations.
Maintain a log of daily activities, guest interactions, and any incidents for reporting purposes.

Requirements

Previous experience as a receptionist or in a similar role, preferably in hospitality or property management.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficiency in using computer systems, including booking software and Microsoft Office.

Ability to work independently and handle various tasks with minimal supervision.

Professional appearance and demeanor.

Flexibility to work various shifts, including evenings, weekends, and holidays.

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other Tourism/Hospitality Jobs in Western Cape

The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.

Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.

Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.

The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.

Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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