Job Description
About the Role
We are seeking a Sales Assistant to join our team at Crocs Menlyn in Pretoria. As a leading-edge international brand in the Retail sector, we are committed to providing excellent customer service and sales experience. If you have a passion for delivering exceptional customer experiences and working in a fast-paced retail environment, we encourage you to apply.
Key Responsibilities
- Acknowledge every customer within 30 seconds
- Deliver excellent customer service to every customer following the Crocs customer service procedures
- Establish your customers’ needs and use your technical knowledge to demonstrate benefits to meet those needs
- Close the sale & secure add on sales
- Invite your customer to back & turn them into Crocs fans
- Monitor your daily sales against your individual budget every few hours
- Replenish footwear, apparel, and accessories from the storeroom daily
- Minimising shrinkage by zoning the store, acknowledge customers, and following the Crocs changing room policy
- Ensure stock entries in the POS systems are accurate
- Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
- Process customer orders
- Daily Operations: ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
- Assist the manager with open and closing the store
- Training: your training is your responsibility; you must attend quarterly training sessions & complete the assessments
- Ensure you receive monthly feedback from your manager
- Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack
Requirements
- Grade 12 or Equivalent
- 1 year of customers services experience minimum
- Crocs product knowledge advantageous
- Able to work flexible shifts
Qualifications
None mentioned.
Salary & Benefits
Salary: Not specified. Perks & Benefits:
- Uniform allowance
- Staff discount
- Company performance incentive scheme
- Long-service incentives
- Holistic Employee Wellness programme
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Tshwane
In Tshwane, South Africa, the sales profession is an in-demand field across various industries. Typically, sales professionals in this region work in fast-paced environments, where they must possess strong communication and interpersonal skills to effectively engage with clients and close deals. Generally, a career in sales can be rewarding, offering opportunities for growth, development, and financial rewards.
The typical salary range for sales positions in Tshwane is broad and varies depending on factors such as experience, company size, industry sector, and performance. Broadly speaking, entry-level sales roles typically offer salary ranges between R200 000 to R400 000 per annum, while experienced sales professionals can earn salaries ranging from R500 000 to R1 million or more per year, depending on individual performance and the specific industry sector.
Common skills required for a successful career in sales include excellent communication and interpersonal skills, the ability to build rapport with clients, and strong negotiation and problem-solving abilities. Additionally, knowledge of market trends, product information, and industry dynamics is often essential. Other valuable skills include strategic thinking, adaptability, and the ability to work independently and as part of a team.
Sales roles are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and retail. In these sectors, sales professionals play a critical role in driving business growth, identifying new opportunities, and developing customer relationships.
For those interested in pursuing a career in sales, there are typically several career progression paths available. Typically, entry-level sales roles provide an opportunity to develop skills and gain experience before moving into more senior roles, such as team leader or account manager. With experience and additional training, sales professionals can progress to specialist roles, such as business development manager or sales director.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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