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Strand: Manager: Service & Repair Division posted by Helderberg Personnel cc

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Job Description

Purpose of the Role: To take full ownership of the Service & Repair department, ensuring it operates efficiently as a profitable and high-performing business unit while delivering exceptional customer service and maintaining technical and operational excellence. Key Responsibilities Include but Are Not Limited To Manage and lead the Service & Repair department as a standalone business unit Step in to take charge of departmental operations and address outstanding snags Plan, coordinate, and oversee service and repair activities across residential, commercial, and industrial clients Lead, manage, and motivate the service team, including technicians and administrative staff Ensure a high level of customer service, client communication, and follow-up Manage appointment scheduling, access requirements for estates, and job allocations Oversee departmental administration, reporting, and financial controls Monitor service delivery standards, quality control, and turnaround times Ensure compliance with health and safety standards, service regulations, and labour legislation Liaise with clients, suppliers, and internal stakeholders Identify operational challenges and implement effective, practical solutions Compile and present regular management and performance reports Criteria Minimum of 5 years experience in a managerial role within a similar service or technical environment Previous experience within a technical, air-conditioning, ventilation, or HVAC industry highly will be beneficial but not essential Strong technical acumen Excellent good business management skills Strong administrative, financial, and reporting capabilities Excellent computer literacy Fully proficient in English and Afrikaans Sound knowledge of HR and labour practices Strong attention to detail and ability to thrive in a busy environment Solutions-driven, proactive, and able to take initiative Strong problem-solving and people management skills

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How to Apply

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About Engineering Jobs in Cape Town Region

In the Cape Town region, South Africa, the engineering job market is generally thriving, with a strong demand for skilled professionals across various industries. The field of engineering is in high demand due to the country’s growing infrastructure development and manufacturing sectors. Typically, engineering jobs in this region require a combination of technical expertise, problem-solving skills, and excellent communication abilities.

When it comes to salary expectations, it’s common to expect broad ranges depending on factors like experience, company size, and industry sector. For example, engineers with 0-5 years of experience can typically expect salaries ranging from R400 000 to R700 000 per annum, while those with 10+ years of experience may earn between R800 000 and R1 500 000 per year. However, these figures are general estimates and may vary widely depending on individual circumstances.

Common skills for engineering roles in the Cape Town region include proficiency in CAD software, programming languages like Python or Java, and strong analytical and problem-solving skills. Many employers also place a high value on collaboration and teamwork, as well as excellent communication and leadership abilities. Other valuable skills include project management, data analysis, and adaptability to new technologies.

The engineering industry is diverse and encompasses various sectors, including technology, manufacturing, financial services, and infrastructure development. These industries often require engineers with specialized knowledge, such as mechanical, electrical, or civil engineering expertise. The demand for skilled engineers is high across these sectors, making it an attractive career path for those interested in technical work.

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In terms of career progression, engineers can expect opportunities to move into senior roles, lead projects, and take on management positions. Many also pursue further education and training, such as a Master’s degree or certification in a specific field, to advance their careers and stay up-to-date with industry developments.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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