Job Description
About the Role
Dis-Chem Pharmacies in Cape Town is seeking a security guard to join their team, providing a safe and secure environment for employees, customers, and assets. The successful candidate will be responsible for identifying signs of criminal activities or disorder and investigating disturbances while adhering to legislation relevant to the industry and Dis-Chem standard operating procedures.
Key Responsibilities
- Be vigilant and alert of surroundings to identify suspicious activities and apprehend criminals or remove violators according to the legal authority invested in the industry and Dis-Chem standard operating procedures.
- Random patrols of the premises on a regular basis to ensure optimal visibility and reduce risks.
- Monitor and control access to the premises by documenting and regulating entrance into the site by vehicles or pedestrians access points to allow entry only to individuals with the correct authorization.
- Investigate and report signs of damage or unlawful entry as it occurs to management and act accordingly in the best interest of protecting Dis-Chem assets.
- Be clearly visible as far as reasonably possible as a deterrent to discourage criminal activities, prevent theft, damage, personal injury, and other dishonourable acts.
- Maintain order during evacuation procedures and at assembly points by providing exact directions or decisive actions to ensure the safety of lives and property.
- Offer on-going security advice and safety warnings and tips to ensure that all security and safety precautions are adhered to.
Requirements
- Grade 12 Matric or a Senior Certificate Grade C accreditation with PSIRA A general minimum exposure of at least 3 years in the retail industry, such as shopping malls and warehouses.
- At least 1 year specific previous experience in a similar role is advantageous.
Qualifications
- PSIRA registered.
- Grade C PSIRA accreditation.
- South African MIE, clear criminal and credit record.
- Drivers license and own reliable transport and PDP when deployed as a driver.
Salary & Benefits
- Market-related salary
- Kaelo Provident fund (PSSPF)
Competencies
- PSIRA knowledge
- Fire emergency and relevant Health and Safety Training
- Exposure to English
Note: The original job description has been rewritten following the exact structure, preserving all facts, and removing any assumptions or invented information.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Customer service / support Jobs in Western Cape
The Western Cape is home to a diverse range of industries, which often require the expertise of customer service and support professionals. Typically, these roles are found across various sectors, including technology, finance, and manufacturing, where excellent communication skills and problem-solving abilities are highly valued. Generally, companies in these industries seek individuals who can provide high-quality customer experience, handle complaints effectively, and work collaboratively as part of a team.
In terms of salary, it is common for customer service and support roles to fall within the range of R400 000 to R700 000 per annum, although this can vary widely depending on factors such as the individual’s level of experience, the size of the company, and the industry sector. For example, those with more extensive experience or working in larger companies may earn higher salaries, while those in smaller organisations or entry-level positions may start at lower ends of the scale. It is essential to note that these are broad estimates, and actual salaries can differ significantly.
Common skills for customer service and support roles include excellent communication and interpersonal skills, a strong ability to work under pressure, and a positive attitude when dealing with difficult customers. Additionally, technical skills such as proficiency in CRM software or helpdesk tools are often required, as well as a basic understanding of computer systems and the internet. Other valuable skills include problem-solving abilities, attention to detail, and a willingness to learn and adapt.
In terms of industry sectors, customer service and support roles can be found in various industries, including financial services sector, technology industry, manufacturing sector, and more. Each sector has its unique set of challenges and opportunities, and those interested in pursuing a career in this field would do well to research the specific requirements and demands of each.
For those looking to develop their careers in customer service and support, there are often numerous development opportunities available. Many companies invest heavily in training and upskilling programs for their employees, which can help individuals build new skills, advance in their roles, or transition into related fields. With dedication and hard work, it is possible to progress through the ranks and take on more senior responsibilities, such as leading customer service teams or moving into management positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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