Job Description
About the Role
A leading Automotive Tech company in Bellville, Cape Town is seeking a highly skilled Connectivity & Warranty Renewals Specialist to join its team. As a key member of the Cape Town team, you will be responsible for managing and executing all aspects of warranty renewal operations while ensuring customers receive exceptional service throughout the lifecycle of connectivity-enabled products.
Key Responsibilities
- Own the end-to-end warranty renewal lifecycle for connected products.
- Maintain accurate records of warranty timelines, renewal dates, and customer contracts in Salesforce, matching the contracts database.
- Implement renewal reminders, customer outreach strategies, and follow-up processes to maximize renewal rates and early or on-time renewals.
- Work closely with distribution to keep a focus on the warranty renewals and chase them up continuously until a purchase order is received.
- Collaborate with Sales on renewal forecasting and tracking.
- Track renewal performance metrics and provide regular reporting to leadership.
- Provide quotes and consolidation quotes where needed.
Requirements
- Qualifications: Sales and Marketing Degree or Diploma required.
- Experience/Skills:
- 2-3 Years experience in Sales and Marketing.
- Customer-centric mindset.
- Problem-solving and analytical thinking.
- Cross-functional communication.
- Revenue and renewals mindset.
- Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
- Attention to detail.
- Proactive communicator.
Qualifications
No qualifications mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Cape Town City Centre
In Cape Town City Centre, the sales industry is a vibrant and competitive field, with many companies requiring skilled professionals to drive revenue growth and customer engagement. Typically, this role involves building relationships with clients, identifying business opportunities, and negotiating deals. Generally, sales positions in Cape Town City Centre are often fast-paced and dynamic, with a strong emphasis on communication, problem-solving, and result-driven performance.
The typical salary range for a sales professional in Cape Town City Centre can vary widely, depending on factors such as level of experience, company size, and industry sector. While broad ranges are difficult to pinpoint due to this variability, it’s common for entry-level positions to fall within the R400 000 – R600 000 per annum bracket, while senior roles may command salaries ranging from R800 000 – R1 200 000 per annum. However, these figures are only a rough guide and can vary significantly depending on individual circumstances.
Common skills required for sales roles in Cape Town City Centre include excellent communication and interpersonal skills, the ability to build strong relationships with clients, and a proven track record of meeting or exceeding sales targets. Typically, candidates with experience in customer-facing industries, such as financial services or technology, are well-positioned for this role. Additionally, knowledge of industry-specific trends, market analysis, and negotiation techniques are highly valued. Often, companies also look for individuals with strong business acumen, strategic thinking, and problem-solving skills.
Sales professionals in Cape Town City Centre commonly work across various industries, including financial services sector, technology industry, manufacturing sector, and more. These roles often involve interacting with clients from diverse backgrounds, understanding their needs, and providing tailored solutions to drive growth and revenue.
For those looking to start or advance a sales career in Cape Town City Centre, career development opportunities are plentiful. Typically, entry-level positions lead to junior sales manager or account management roles within 2-5 years, while senior professionals may move into leadership positions, such as sales director or business development manager. Many companies also offer training and development programs to enhance skills and knowledge, ensuring that sales professionals stay up-to-date with industry trends and best practices.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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