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Johannesburg: Sales Team Leader posted by CallForce

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Job Description

About the Role

CallForce, an award-winning BPO service provider of innovative customized contact centre solutions, is seeking a results-driven Sales Team Leader to join our team. As a key member of our sales leadership, you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets.

Key Responsibilities

  • Provide strong leadership and mentorship to a team of sales representatives.
  • Set performance expectations and objectives for the team.
  • Conduct team meetings communicating goals, strategies, and updates.
  • Motivate and inspire the team to meet and exceed sales targets.
  • Monitor and evaluate the performance of sales representatives through QA and performance metrics.
  • Provide constructive feedback, coaching, and training to improve performance.
  • Develop and implement strategies to maximise sales and conversion rates.
  • Identify areas for improvement and implement corrective actions needed.
  • Maintain accurate and up-to-date records of team performance and individual metrics.
  • Analyse data and trends to make informed decisions and adjustments to sales strategies.

Requirements

  • 2+ years experience as a Team Leader on a sales/outbound campaign
  • Good career track record
  • Excellent written and verbal communication skills

Qualifications

(None mentioned in the original job description)

Salary & Benefits

(None mentioned in the original job description)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Telecommunication Jobs in Gauteng

In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.

Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.

Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).

The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.

For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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