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Ehlanzeni: Head Guide

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Job Description

About the Role

The Ehlanzeni: Head Guide position is a senior leadership role that requires exceptional guiding skills, strong communication abilities, and excellent problem-solving capabilities. As the head guide, you will be responsible for ensuring the efficient delivery of products by all rangers, fostering a warm and welcoming atmosphere for guests, and coordinating ongoing training and unit standard maintenance of ranger qualifications and certifications.

Key Responsibilities

  • Guiding guests
  • Communicate daily with the General Manager regarding all camp guest and staff matters, daily operations, staff issues, vehicle issues, and any shared staff service requirements
  • Foster a warm, welcoming, and relaxing atmosphere for all guests to maximise guest enjoyment
  • Co-ordinate on-going training and unit standard maintenance of all rangers qualifications and certifications in conjunction with the Human Resources Manager and General Manager
  • Assist in any emergency in the field or at any of the camps
  • Work with the Operations Manager on all ranger performance matters, safari policy implementation, and standard operating procedures

Requirements

  • Matric FGASA level 2 or higher
  • First Aid level 2 (Minimum)
  • Handle and use of a Manually Operated Rifle, shotgun, and Carbine for Business Purposes
  • SAQA ID 123519
  • NDT registered
  • Lead trails qualification
  • Valid Advanced Rifle Handling qualification is essential
  • Minimum 5 years of “Big 5” African Safari guiding experience
  • Minimum 2 years of assistant head ranger or head ranger experience is essential

Qualifications

  • Formal education/certifications: None mentioned in the original description.
View Job  Cape Town Region: Guest Liaison / Concierge Relief | Luxury Boutique Hotel | Cape Town | Lb posted by Kendrick Recruitment

Salary & Benefits

  • No information provided in the original description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Mpumalanga

Catering and hospitality positions are a vital part of the South African job market, particularly in provinces like Mpumalanga where tourism is a significant contributor to the local economy. Typically, these roles involve providing excellent customer service, managing food and beverage operations, and maintaining high standards of hygiene and safety. Generally, the demand for skilled catering and hospitality professionals is consistent across various sectors.

The salary range for catering and hospitality positions in Mpumalanga can vary greatly depending on factors such as experience, company size, and industry sector. Commonly, entry-level roles may fall within a salary bracket of R20 000 to R35 000 per annum, while more senior positions can command salaries ranging from R50 000 to R100 000 or more. However, it’s essential to note that these are broad estimates and actual salaries may vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, attention to detail, ability to multitask, and a strong work ethic. Generally, employers also look for candidates with experience in food preparation, inventory management, and customer service. In some cases, certifications such as food safety or wine appreciation may be beneficial. Industry sectors that commonly employ catering and hospitality professionals include the tourism industry, events management, and corporate hospitality.

In terms of career development, opportunities abound for those willing to invest time and effort into their professional growth. Typically, entry-level positions can serve as a springboard to more senior roles within the same organisation, or to new opportunities in related fields such as event management or hotel administration. With experience and additional training, professionals in this field may also pursue management positions or start their own businesses.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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