Job Description
About the Role
We are seeking an experienced Operations & Growth Manager to join our team in Cape Town City Centre. As a key member of our leadership, you will be responsible for driving business growth and operational efficiency through the implementation of effective systems, processes, and technology solutions.
Key Responsibilities
- Own and optimise operational systems, workflows, and SOPs
- Drive CRM automation and reporting (Monday CRM preferred)
- Manage Shopify store accuracy, integrations, and customer experience
- Oversee inventory, production tracking, and supplier coordination (Cin7/DEAR preferred)
- Implement real-time customer feedback and communications
- Monitor marketing performance and integrate with systems
- Lead teams, hold people accountable, and act as operational lead in the Founders absence
Requirements
- Strong CRM experience and automation skills
- Advanced Google Sheets (dashboards, formulas, logic) expertise
- Shopify e-commerce experience
- Experience with inventory systems (Cin7/DEAR preferred)
- Proven systems and operations mindset
- Understanding of marketing performance metrics (ROAS, funnels, email)
- Experience in fast-paced SMEs or founder-led businesses
- Lean / process improvement experience
Qualifications
- Formal education/certifications not specified
Salary & Benefits
Market Related
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Marketing / advertising / PR Jobs in Cape Town Region
In the Cape Town region, the marketing, advertising, and PR industries are thriving, with a strong demand for professionals who can drive business growth through innovative campaigns and strategic communications. Typically, companies in this sector are looking for individuals with a creative flair and a keen understanding of consumer behaviour to lead their marketing efforts.
Generally, salaries for marketing, advertising, and PR professionals in the Cape Town region range from R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. It is common for entry-level positions to start at the lower end of this range, while senior roles can command higher salaries. However, it’s worth noting that actual salaries may vary significantly, and these figures are only a rough guide.
Common skills required for marketing, advertising, and PR roles in South Africa include creativity, writing and communication skills, data analysis, digital literacy, project management, and social media expertise. Typically, professionals in this field need to be adaptable, able to work well under pressure, and possess strong problem-solving skills. Often, companies also look for candidates with a degree in marketing, advertising, or a related field.
The industries that commonly employ marketing, advertising, and PR professionals include the financial services sector, technology industry, manufacturing sector, and non-profit organisations. In these sectors, marketing and advertising roles can range from social media specialist to brand manager, and often require a strong understanding of consumer behaviour and market trends.
Career development opportunities are plentiful in this field, with many professionals moving into senior roles or transitioning into related fields such as digital marketing, content creation, or communications management. Typically, companies invest heavily in training and development programs to help their employees stay up-to-date with the latest industry trends and technologies. With dedication and hard work, it’s possible to build a successful career in this exciting and dynamic field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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