Job Description
About the Role
We are seeking an experienced Event Planner & Operations Manager to join our team in Stellenbosch. As a key member of our events team, you will be responsible for ensuring the commercial, operational, and experiential success of all events. You will work closely with clients, suppliers, and internal stakeholders to deliver exceptional results and protect brand reputation.
Key Responsibilities
- Take ownership of the full commercial, operational & experiential success of all events
- Conduct high-conversion venue viewings
- Assist with structured quotations and closing of sales
- Support booking pipeline stability
- Act as primary relationship owner post-sale
- Set clear expectations and manage scope
- Deliver a seamless five-star experience from planning to execution
- Protect brand reputation at all times
- Negotiate rates and enforce service standards
- Manage supplier compliance, access and breakdown
- Maintain strong, accountable supplier partnerships
- Lead structured pre-event briefings
- Ensure role clarity, timelines, and accountability
- Own event profitability from confirmation to reconciliation
- Monitor revenue, labour, bar performance and supplier costs
- Support package development, pricing strategy and revenue growth
- Maintain accurate CRM records, eliminating and preventing errors
- Finalise and control BEOs and function sheets
- Lead and develop Event Supervisors
- Identify inefficiencies, improve planning & processes for scalability and profitability
Requirements
- Matric
- Relevant qualification
- Drivers license
- Own vehicle required
- Availability to work extended hours
- Strong understanding of profitability, GP targets, labour ratios, and cost control
- Ability to negotiate supplier agreements & protect margins, profit-focused decisions
- Mature leadership presence; confident leading strong personalities
- High ownership mindset, calm, decisive, and solutions-focused under pressure
- High emotional intelligence and conflict management capability
- Professional, sales confidence with strong presentation ability & communication skills
- Strong systems thinking, process improvement ability & attention to detail
- CRM literacy and disciplined documentation management
Qualifications
None mentioned.
Salary & Benefits
Salary: R negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Cape Winelands
The Cape Winelands are renowned for their stunning natural beauty and rich history, making it a popular destination for tourists and locals alike. In this region, the catering and hospitality industry is a significant contributor to the local economy, providing employment opportunities in various roles. Typically, professionals working in this field can expect a dynamic and fast-paced work environment, with a strong focus on customer service and attention to detail.
When it comes to salary expectations, it’s generally common for entry-level positions in catering and hospitality to fall within a broad range of R20 000 – R40 000 per annum, depending on the specific role, industry sector, and company size. Experience, qualifications, and performance can significantly impact actual salaries, with senior roles often commanding higher salaries. It’s also worth noting that salaries may vary widely between companies, so it’s essential to research specific job openings and negotiate salaries accordingly.
In general, common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work well under pressure, attention to detail, and a strong focus on customer service. Typically, hospitality professionals also need to be adaptable, flexible, and able to think on their feet. In addition to these essential skills, knowledge of food preparation, presentation, and safety protocols is often expected for roles in restaurants, cafes, and hotels.
The Cape Winelands cater to various industry sectors, including the tourism industry, which is one of the largest employers in the region. Financial services sector companies also frequently require catering and hospitality staff, as well as some manufacturing sector businesses that need personnel with specific skills. Career development opportunities are often available through training programs, mentorship schemes, and internal promotions, allowing professionals to advance their careers and take on more senior roles.
In terms of career progression, common paths include working as a server or hospitality assistant before moving into more senior roles such as a restaurant manager or events coordinator. With experience and additional qualifications, professionals can also pursue specialized fields like food safety management or hotel operations management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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