Gauteng: Administrator – Lenasia posted by Fidelity Services Group

March 1, 2026 Jobs in Gauteng

Fidelity Services Group

South Africa

Admin / clerical / secretarial

Job Description

Overall Purpose of the Job: Ensure effective completion of all administration duties pertaining the area. . Minimum qualifications and experience: Grade 12 or equivalent Excellent verbal and written communication Minimum of 2 years admin background Computer literate MS Office Experience with Listener advantageous Main duties & Responsibilities: Incumbent has to collect quotes for allocated area. Check that quotes are on Listener. Assign quotes to a technician. Prioritize calls to optimize travelling time for technicians. Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations) Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet) Assist sales in booking technicians Voiding of Aged jobs and giving pipeline figures of installations Assisting JHB in sending job cards BNS and insurance reports Scheduling installations for CPT sales Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager) Follow up on Top 20, Low Bat and Overactive list Resolve all queries related to scheduling immediately and escalate complications. Assist technicians, loading of radios and putting on test EHS Assistance Technical assistance to clients Follow up on all jobs with forward for scheduling the same day. Ensure department runs efficiently by assisting to relieve in the absence of a team member. Order, Issue and Control Stock / Stock Warehouse responsibilities assist with stock take Assist in Technical invoicing Distribution of service and installation stock to Technicians. General Admin Coordinate meetings as required Taking Minute taking, agendas, typing and distribution of minutes/correspondence from the OPS department Maintain the Managers diary Maintain the Managers filing system Coordinate and book all operational travel & accommodation Compiling of reports: Weekly & Monthly Screen all documentation / correspondence for the Manager (except personal), prioritize it and obtain required information. Answer and screen all calls to the Manager

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About Admin / clerical / secretarial Jobs in South Africa

In South Africa, the admin, clerical, and secretarial roles are an integral part of various industries, often providing administrative support to teams across different sectors. Typically, these roles involve a range of tasks such as data entry, correspondence management, report preparation, and calendar organisation, making them essential for any business or organisation.

Generally, salaries for administrative professionals in South Africa can vary widely depending on factors like experience, company size, and industry sector. While broad salary ranges are difficult to pinpoint, it is common for entry-level positions to fall within the R30 000 – R50 000 per annum bracket, with senior roles often ranging between R60 000 – R120 000 per annum or more. However, salaries can fluctuate based on the company’s size, industry sector, and specific job requirements.

Common skills required for administrative professionals in South Africa include proficiency in Microsoft Office software, particularly Excel, Word, and Outlook; strong communication and interpersonal skills; attention to detail and organisational abilities; data entry and management skills; and basic bookkeeping and accounting knowledge. Other valuable skills often include social media literacy, email marketing expertise, and experience with project management tools.

Administrative professionals can be found in various industries, including financial services sector, technology industry, manufacturing sector, as well as public administration and non-profit sectors. In these roles, they play a crucial part in ensuring the smooth operation of businesses or organisations by providing administrative support and maintaining records.

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In terms of career development, admin, clerical, and secretarial professionals can expect to progress through various levels within their organisation, often taking on more senior roles such as team leader or assistant manager. With experience and additional training, they may also explore opportunities in related fields like human resources, project management, or business administration.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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