Durban: Account Manager posted by Pronel Consultants

March 1, 2026 Jobs in Durban

Pronel Consultants

Kwazulu-Natal

Other Insurance

Job Description

Our client is seeking an experienced and results-driven Account Manager to join our Scheme Operations team. This role is ideal for a strong relationship builder with solid financial, reporting, and operational expertise who can manage scheme administration, deliver meaningful insights, and ensure exceptional service to business partners. If you enjoy combining financial analysis, operational efficiency, and client relationship management, this is an excellent opportunity to make a real impact.

Purpose of the Role
Implement and manage best-practice scheme administration systems and processes
Deliver accurate, complete, and value-adding financial and operational reports
Build and maintain strong business partner relationships
Ensure compliance with regulatory requirements, policies, and procedures
Support strategic and operational objectives

Key Responsibilities
Scheme Account Management
Oversee the overall efficiency and effectiveness of scheme operations
Drive continuous improvement through streamlined processes
Collaborate with policy administration, IT, and project teams
Embed Treating Customers Fairly (TCF) principles

Financial Reporting & Analysis
Align accounting processes with scheme operations
Prepare, review, and analyse financial and operational reports
Identify trends, anomalies, and areas for improvement
Manage premium collections and reporting submissions
Assist with budgets, statutory returns, and year-end reporting
Enhance reporting quality, automation, and data integration

Relationship Management
Maintain strong and productive stakeholder relationships
Deliver excellent service and proactive communication
Liaise with auditors and resolve findings

Leadership & Team Management
Lead, mentor, and develop a small team
Drive performance, accountability, and service excellence
Manage training, performance reviews, and team development
Foster a collaborative, high-performance culture

Education / Experience
B.Com Degree or equivalent Accounting Diploma (required)
Postgraduate qualification or CIMA (advantageous)
Minimum 5 years related experience in a corporate environment
Demonstrated supervisory and management experience
Proven track record in leading, managing, and coaching a team
Advanced Excel skills essential
Proficient in report preparation and analysis
Strong communication skills
Financial services industry experience advantageous

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Due to the high volume of applications we receive, if you havent heard back from us within two weeks, please consider your application unsuccessful this time around.

We truly appreciate the time and effort you put into your application and thank you for your interest in the opportunity.

How to Apply

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About Other Insurance Jobs in Kwazulu-Natal

The Other Insurance (OI) sector plays a vital role in the financial services industry, providing an essential layer of protection for individuals and businesses. In Kwazulu-Natal, South Africa, this field is generally in high demand, with many companies requiring OI professionals to manage their risk management and insurance operations.

Typically, salaries for Other Insurance positions in Kwazulu-Natal can range from R500 000 to R1 500 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are only a general guide and actual salaries may vary widely due to the unique requirements of each employer.

Common skills required for an OI role in Kwazulu-Natal include: business acumen; excellent communication and interpersonal skills; technical knowledge of insurance products and policies; analytical and problem-solving abilities; strong attention to detail and organisational skills; a proven track record of managing risk; and experience with regulatory requirements. These skills are generally accepted as industry standards, but individual employers may place varying emphasis on different qualifications.

The OI sector is often found in industries such as financial services, technology, manufacturing, and construction, where companies require robust insurance solutions to mitigate risk and ensure operational continuity. In Kwazulu-Natal, these sectors are well-represented, providing a diverse range of job opportunities for OI professionals.

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In terms of career development, OI roles can provide a solid foundation for progression into more senior positions within the financial services industry or related fields. Many companies offer training and development programs to support employee growth, while also providing opportunities for internal mobility and advancement. For those looking to transition into an OI role from another industry or function, common starting points include risk management, underwriting, or broking.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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